Greenfield Program Manager, Joint Trench

GFiber•Charlotte, NC

16h•$136,000 - $149,600

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least July 20th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. This role is not eligible for immigration sponsorship.

Requirements

Bachelor's degree or equivalent practical experience.
7 years of combined experience in network operations, network engineering, or network construction, or industry-facing roles (e.g., sales, program management, or vendor partnerships) with demonstrated knowledge of ISP (Internet Service Provider) builds, infrastructure deployment, and SFU (Single-Family Unit) Greenfield implementation.
7 years of experience in GIS systems and the ability to interpret network documentation such as Google Earth data, FTTH records, or as-built maps.
7 years of experience working with Telecommunications Providers, Power Companies, or Cable Providers.

Nice To Haves

Experience working directly with home builders and developers for the purposes of joint trench participation by telecommunications companies.
10 years of experience in network operations, network engineering, network construction, or industry-facing roles with exposure to technical infrastructure and customer requirements.
Strong interpersonal and communication skills; proven ability to represent the organization with external stakeholders.
Experience leading or contributing to cross-functional teams, external partners, and customer-facing initiatives.
Experience working with vendor management, customer engagement, or strategic partnerships in the telecommunications industry.

Responsibilities

Supervising the entire division of Single Family Joint Trench Greenfield Construction.
Ensuring the smooth and effective execution of joint trench operations.
Optimizing vendor and production management to enhance the overall customer experience.
Spearheading documentation, testing, acceptance, last-mile, and installation operations.
Leading the development of the end-to-end Joint Trench Greenfield Program for GFiber.
Establishing and implementing efficient processes, documenting and ensuring adherence to all aspects of the Joint Trench Greenfield Program.
Cultivating and maintaining essential contacts, processes, and documentation related to developers, municipal and utility relationships, as well as internal and external stakeholders.
Ensuring production meets or exceeds deadlines, proactively adjusting staffing and schedules in the field to align with priorities.
Offering expert insights and support on matters concerning the Joint Trench Greenfield Program.
Serving as a communication bridge between GFiber and Joint Trench partners, handling permits, inspections, rebuilds, NESC and/or RUS interpretation, and GFiber policies/standards.
Negotiating and fostering relationships with telecommunications providers, power companies, cable providers, and joint trench contractors.