GRANTS TECHNOLOGY COORDINATOR

Arizona Department of Administration • Phoenix, AZ

2d • Hybrid

About The Position

The Grants Technology Coordinator provides Grants Management Enterprise (GME) system assistance to both external Local Education Agency (LEA) users and intra-agency Program Area personnel. By working closely with the Program Areas, the Coordinator develops various annual funding applications and other additional resources within the GME system for LEAs to apply and receive funding. As the system administrator, the Coordinator is responsible for supporting every user on underlying systematic experiences, often working with an outside vendor to meet the resolution needs. In addition to GME, daily service interactions are provided via the Genesys phone system as well as the Help Desk ticketing system. Occasional in-state and rare out-of-state travel is/may be required for this position. The Arizona Department of Education currently utilizes a hybrid work environment, with up to two days of remote work (contingent upon business needs). Candidates should apply with an ability and willingness to work in-office up to five days per week as business needs necessitate.

Requirements

• Working experience with Structured Query Language (SQL)
• Basic knowledge of Hypertext Markup Language (HTML)
• Basic knowledge of project management, practices and procedures
• Basic technical terms, software and practices as it relates to Information Technology (IT)
• Knowledge and understanding of business methods, procedures and practices
• Basic methods and techniques of accounting and fiscal management
• Associate’s degree in business or technology or a related field, or equivalent experience to substitute for the degree, is required.
• Organizational skills that allow for multiple important projects to be managed simultaneously
• Excellent written and verbal communication skills that allow for technical information to be presented clearly to a non-technically oriented audience (system users)
• Interpersonal skills to effectively interact with supervisors, peers, and client personnel
• Advanced skill in using Microsoft Word and Excel
• Manage multiple tasks and produce accurate and timely documents, reviews and reports as required
• Provide great customer service and technical support to internal and external customers through email or phone
• Conduct research and use analytical processes to identify issues
• Apply creative thinking in developing situations
• Identify complex problems by conducting tests, gathering research and information related to a task
• Analyze and identify problems, reason logically, and draw valid conclusions
• Communicate effectively both written and verbally in order to effectively exchange and/or provide information to others
• Review, edit, and evaluate written documents to produce quality products
• Ability to work independently to perform assigned tasks

Nice To Haves

• Experience with grants management business rules, policies, procedures, and grants fiscal management
• Experience with GME and/or other systems applications, SharePoint, WordPress, and Drupal

Responsibilities

• Identify, track, and seek out deficiencies within the GME system; research and facilitate a solution to correct them using Grants Management process and procedures; work with GME vendor to identify and resolve internal support items caused by system issues and other system related processes
• Maintain and create all Funding Applications and any related procedures in the GME system; coordinate and facilitate the process for creating GME Funding Applications with Program Office personnel, recommending the most efficient system functionality possible; develop requirements for vendor(s), as applicable, based collaboration with Program Office personnel
• Coordinate, manage, and facilitate with the GME Vendor and internal customers fiscal year end processes, including completion report updates in the GME system to ensure changes are made and in time for coming fiscal year end
• Provide help desk support services to external and internal customers with GME system and Grants Management related questions; work/coordinate with ADE Information Technology (IT) to ensure companion access system(s) support GME access and functionality as it relates to internal users
• Conduct testing on GME system processes and procedures; identify and correct issues through coordination with GME vendor
• Track and test any new GME system changes and enhancements and complete system audits; identify issues with recommendations for resolution
• Make recommendations to the Grants Management Technology Director of GME process and procedure changes and systematic enhancements within the GME system
• Assist Grants Management Technology Director with the assessment of new systems and/or processes by making recommendations relating to Grants Management functions and policy and procedures
• Support and assist with GME reporting for agency leadership and Program Office personnel, either per regular reporting schedule or on demand based on need
• Maintain GME system procedures documentation and coordinate, implement and maintain scheduled GME system audit

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree