Grain Branch Manager

Heritage Cooperative•Kenton, OH

About The Position

The Grain Branch Manager provides overall leadership, management, and supervision of the day-to-day operations of an assigned grain facility. The role oversees grain receiving, unloading, handling, storage, conditioning, and load-out, while ensuring operations meet company standards, operational objectives, and customer expectations. The manager coordinates staffing and resources, monitors facility performance, develops business opportunities, and communicates operational needs and results to company management. The position directly supervises branch employees, including setting performance expectations, participating in staffing decisions, conducting evaluations, arranging training, and addressing performance or workplace concerns. It promotes a safe and productive work environment, ensures compliance with company safety policies and applicable regulations, and oversees safety training, inspections, incident reporting, and corrective actions. The manager monitors inventory and commodity quality, maintains accurate records and reports, and oversees preventative maintenance of facility assets, equipment, machinery, and vehicles. The role also supports customer satisfaction by ensuring professional service and accurate customer transactions. Work takes place in office, grain storage and handling, warehouse, and outdoor agricultural environments, with exposure to weather, dust, machinery, noise, potentially confined or elevated areas, and commonly used fuels, lubricants, and chemicals.

Requirements

High school diploma or equivalent.
Previous experience in grain operations, agriculture, grain handling, or a related industry.
Previous supervisory or leadership experience, preferably in an agricultural, industrial, or operational environment.
Valid driver’s license with an acceptable driving record and ability to meet company insurance requirements.
Demonstrated ability to lead, supervise, motivate, and develop employees.

Nice To Haves

Associate or bachelor’s degree in Agriculture, Agribusiness, Business Management, Operations Management, or a related field.
Three or more years of experience in grain handling, grain storage, agricultural operations, or a related industry.
Previous experience managing a grain facility or agricultural retail location.
Experience supervising employees, conducting performance evaluations, and managing employee relations.
Knowledge of grain receiving, drying, aeration, storage, grading, quality management, and load-out procedures.
Familiarity with grain inventory management, measurement, reconciliation, and reporting practices.
Knowledge of grain facility safety requirements and regulatory compliance standards.
Experience with preventative maintenance programs, equipment inspections, and facility management.
Experience managing operational budgets, labor costs, inventory, and facility resources.
Relevant agricultural, grain handling, safety, or equipment operation certifications and training.

Responsibilities

Provide overall leadership, management, and supervision of the assigned grain facility’s day-to-day operations.
Ensure branch operations are efficient and meet company standards, objectives, and customer expectations.
Coordinate grain receiving, unloading, handling, storage, conditioning, and load-out activities.
Monitor facility operations, address challenges, maintain appropriate staffing and schedules, and coordinate resources with other company locations.
Identify opportunities to improve operational efficiency, productivity, and branch performance; communicate operational needs and updates to management.
Directly supervise branch employees, participate in recruitment and employment decisions, set expectations, conduct annual performance evaluations, and provide ongoing feedback.
Coordinate employee onboarding, job-specific training, professional development, and required safety training; monitor attendance, performance, and compliance with company policies.
Address employee performance concerns and workplace issues, involving management or Human Resources as appropriate, and foster a respectful, productive work environment.
Ensure compliance with company safety policies, procedures, operational standards, and applicable regulations.
Coordinate safety meetings and inspections, address hazards, maintain a safe environment, and ensure incidents and near misses are reported and documented.
Manage and monitor inventory, commodity quality, and condition, including grain, feed, fuel, and other assigned products.
Maintain inventory controls, measurements, condition reports, reconciliations, and supporting records; identify and report discrepancies, quality concerns, and potential losses.
Oversee grain handling, aeration, conditioning, and storage practices to protect commodity quality and minimize losses.
Oversee preventative maintenance, inspections, servicing, and repairs for equipment, machinery, vehicles, buildings, grounds, and other facility assets.
Coordinate maintenance and facility improvements with maintenance personnel, contractors, and other company resources; prioritize repairs and promote responsible use of company property.
Ensure customers receive polite, professional assistance; address questions and concerns and support accurate, efficient grain deliveries and transactions.
Maintain professional relationships with customers, vendors, contractors, and the agricultural community; communicate customer concerns and relevant information to company personnel.
Ensure facility reports, inventory records, inspection documentation, maintenance records, employee training records, safety documentation, and other paperwork are accurate and submitted on time.
Use company resources, systems, and technology to manage the facility and report operations.
Develop new business opportunities through prospecting, networking, and referrals.
Perform other duties as assigned by the supervisor.