Graduation & Degree Audit Specialist (Student Employee)

Brigham Young University – Hawaii

1d•$16

About The Position

The Office of the Registrar at Brigham Young University–Hawaii is seeking a detail-oriented and analytical Graduation & Degree Audit Specialist (Student Employee) to support graduation processing and commencement operations. This role provides hands-on experience in academic records evaluation, degree audit processes, and large-scale event coordination, with an emphasis on accuracy, compliance, and service excellence.

Requirements

Currently enrolled student in good academic standing
Strong attention to detail with the ability to review and interpret structured requirements
Excellent written and verbal communication skills
Professional demeanor with a strong customer service orientation
Ability to manage confidential and sensitive information with discretion
Proficiency in basic computer applications (e.g., Microsoft Office, Google Workspace)
Dependable, punctual, and able to meet deadlines

Nice To Haves

Prior experience in administrative, academic, or customer service roles
Familiarity with student information systems or degree audit tools
Ability to work both independently while contributing in a team environment
Experience supporting events or coordinating logistics

Responsibilities

Provide professional customer service support to students via phone and email regarding graduation eligibility and processes.
Review and process graduation applications verifying completion of degree requirements for majors and minors, and overall graduation requirements according to University policy.
Perform accurate data entry and maintain student academic records within student information systems.
Analyze student records to identify discrepancies or missing requirements and escalate as appropriate.
Manage electronic and physical records, including scanning, indexing, and document retention.
Support Registrar operations related to graduation, degree conferral, records management and other Registrar functions.
Maintain strict compliance with FERPA and institutional confidentiality standards.
Assist in planning and execution of commencement ceremonies, including event setup, graduate check-in, material distribution, lineup coordination, and event-day operations.
Contribute to process improvements, documentation, and special projects.