Office of Graduate Studies, Student Assistant 2026-27

Careers Listing•Fullerton, CA
•Onsite

About The Position

The Office of Graduate Studies is hiring multiple graduate-level student assistants to provide general office support to the Office of Graduate Studies and the Graduate Studies Center. Under the supervision of the Senior Program Coordinator and Office Department Coordinator, student assistants provide front-desk and customer-service support, help maintain a welcoming and supportive environment for students, create social media content and promotional materials, assist with graduate student events and programs, help students navigate graduate resources and program applications, and support staff projects and other assigned duties. The position is part-time, no more than 20 hours per week, with a preference for students available 10–20 hours per week. Normal business hours are Monday through Friday, 8:00 a.m. to 7:00 p.m.; weekend shifts may periodically be available. Assistants must coordinate their work hours with other student assistants to avoid overlapping shifts.

Requirements

  • Be a current CSUF student enrolled or registered, with fees paid, in a current regular semester as a new or continuing student; have completed the prior semester without graduating, or be registered for the subsequent semester.
  • Be in good academic standing and not on academic probation, continued probation, or academic dismissal.
  • Be authorized to work in the United States and able to provide employment eligibility documents.
  • Be currently enrolled in a graduate-level (master's) program at CSUF and in good standing.
  • Have excellent interpersonal, written, and verbal communication skills; a writing sample will be collected during the interview.
  • Be responsible, dependable, well-mannered, professional, and responsive to the needs of students, staff, faculty, and administrators.
  • Communicate professionally with students, staff, and faculty.
  • Manage multiple projects and ongoing interruptions with minimal supervision.
  • Use independent judgment, critical thinking, and analytical skills.
  • Have experience using social media platforms.
  • Be able to learn and perform assigned work, follow oral instructions, work cooperatively with faculty, staff, and other students, communicate effectively at all levels, and read and write English at a level appropriate to the position.
  • Satisfactorily complete the required background check, including a criminal records check.
  • Perform CSU-related work within the State of California.

Nice To Haves

  • Prior customer service experience.
  • Enrollment in a counseling, psychology, or social work graduate program, or a bachelor's degree in a related field.
  • Be a first-year graduate student.

Responsibilities

  • Answer phones and emails and provide general front-desk customer service.
  • Maintain an inviting, clean, and supportive environment for students.
  • Create social media content and develop promotional materials using print and electronic media.
  • Support and assist with graduate student events, programs, and workshops.
  • Assist students with navigating graduate student resources and graduate program applications.
  • Assist Graduate Studies staff with various projects or programs.
  • Perform other duties as assigned.
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