Summer26 Graduate Resource Sharing Associate

Chatham University • Pittsburgh, PA

1d • Onsite

About The Position

As a Graduate Resource Sharing Associate, you will process requests for materials (articles, books, media, etc) in the ILLiad resource sharing software, communicate with other library professionals about resources, answer patron questions, and provide excellent customer service. Further, you will be sharing duties and working closely with the Access Services Associate. The successful candidate will have strong written and verbal communication skills, be able to work independently, and have a love for highly detail-oriented work, including complicated computer systems.

Requirements

• Strong written and verbal communication skills
• Ability to work independently
• Love for highly detail-oriented work, including complicated computer systems
• Ability to work 17-19 hours per week
• Ability to lift, transport, and sort library materials
• Must maintain patron confidentiality
• Students may not work more than 20 hours per week (combined between all campus jobs) during the academic year.
• Students may not exceed 980 work hours per calendar year.

Nice To Haves

• Previous library experience is preferred but not required

Responsibilities

• Process requests from Chatham patrons for materials from other libraries as well as requests from other libraries for materials for their patrons
• Work extensively and independently with ILLiad resource sharing software and other library systems
• Learn our integrated library system (ILS), Koha, as it pertains to circulation
• Provide excellent customer service to all library patrons
• Work closely with the Head of Access Services in addition to the Access Services Associate to implement ILLiad upgrades and improve system operations
• Work with library staff on additional projects as needed

Benefits

• Chatham University strives to promote a campus environment that understands and embraces multiculturalism while increasing individuals' intercultural competence.
• We actively work to build and sustain a diverse and culturally vibrant campus, which promotes employee and student success and retention.
• Chatham University is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees