Graduate Records Evaluator

Seattle University Electrical and Computer Engineering•Seattle, WA
•$23 - $27•Hybrid

About The Position

Under the direction of the Associate Director of Graduate Admissions, the Graduate Records Evaluator processes graduate admissions applications and manages applicant records. The Evaluator reviews and prepares application files, evaluates transcripts, and monitors applications from creation through admission decision. The role may include evaluating transferable credit, calculating cumulative and major GPAs, and confirming prerequisite-course completion or progress. As part of the Admissions Operations team, the Evaluator maintains prospective-student data quality, supports general operations, and provides technical support and training in support of university enrollment goals. The position compiles digital documentation and processes applications in the customer relationship management (CRM) system so academic departments can evaluate applicants. The Evaluator develops working knowledge of graduate program and certificate requirements, serves as a primary resource for international documentation requirements, shares maintenance of Graduate Service Agreements, generates reports, audits application data, monitors applications through the enterprise student records system, and releases admission decisions. In partnership with admissions counselors and academic liaisons, the Evaluator responds to prospective-student inquiries, provides information on university policies, and contributes to annual enrollment goals. This is a 12-month-per-year limited-term appointment with an anticipated conclusion date of December 1, 2027. The position is hybrid-work eligible; it typically begins fully on campus during an introductory period of 3–6 months for onboarding and training, after which a hybrid arrangement may be possible. Flexible work arrangements are subject to periodic review and may be modified or discontinued. Compensation is $22.56–$26.50 per hour.

Requirements

  • Bachelor's degree.
  • Demonstrated commitment to diversity and to the university's mission, vision, and values.
  • At least one year of experience in customer service and detailed data entry, preferably in an educational environment involving credential evaluation or academic advising, or an equivalent combination of education and experience.
  • Demonstrated attention to detail and whole-systems thinking.
  • Ability to work independently and collaboratively in a team environment.

Nice To Haves

  • Experience with CRM systems, preferably Slate and Workday.
  • Resilient and innovative problem-solving ability.
  • Excellent organizational abilities and acute attention to detail.
  • Strong interpersonal skills to develop positive relationships with campus partners and provide personalized attention to prospective students.
  • Ability to exercise professional judgment based on experience, reason, and policy while considering equity, fairness, and historical precedent.
  • Ability to manage and prioritize multiple tasks.

Responsibilities

  • Compile digital documentation and process applications in the CRM system for academic department review.
  • Develop knowledge of application requirements for graduate programs and certificates and help prospective students and departments navigate the application and review process.
  • Serve as a primary resource for international documentation requirements.
  • Share responsibility for maintaining Graduate Service Agreements and related processes with departments.
  • Generate reports and audit application data integrity.
  • Monitor applications through integration with the enterprise student records system and through admission decisions.
  • Release admission decisions during each application cycle.
  • Maintain applicant and record data quality in collaboration with Admissions and Operations colleagues, including editing records, conducting audits, scanning and assigning documents, and exporting data for mass corrections.
  • Respond to prospective-student inquiries in partnership with admissions counselors and designated academic liaisons.
  • Provide information about university policies and contribute to annual university enrollment goals.
  • Review and prepare application files, evaluate transcripts, and oversee applications from creation to decision.
  • Assist with evaluating transferable credit, calculating cumulative and major GPAs when needed, and confirming prerequisite-course completion or progress.
  • Provide ongoing technical support and training.

Benefits

  • Three medical plan options for eligible employees.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Short- and long-term disability coverage.
  • Employer retirement contributions of up to 10%, including a 5% nonelective contribution and a dollar-for-dollar match of voluntary contributions up to 5%.
  • 100% paid tuition benefits for eligible employees and eligible dependents.
  • Subsidized transportation benefit.
  • Wellness program with free access to an on-site fitness facility.
  • Generous holiday schedule, including a paid December holiday break closure.
  • Vacation leave.
  • Paid sick leave.
  • Paid community service leave.
  • Wide variety of campus events.
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