Graduate Program Coordinator, Department of Communication, Culture, and Technology - Georgetown University College of Arts & Sciences

Georgetown University•Lexington, MA

2d•$47,586 - $87,558•Hybrid

About The Position

The Graduate Program Coordinator is responsible for supporting the academic, administrative, operational, enrollment management, and strategic communication functions of assigned graduate programs within the College of Arts and Sciences. The Graduate Program Coordinator reports to the Department Chair and collaborates closely with faculty, university offices, students, alumni, and external stakeholders to advance program goals and operations. This position serves as a key operational and strategic partner in managing the day-to-day functions of assigned programs, with responsibilities spanning enrollment management, admissions and merit aid administration, marketing and communications, student and faculty support, event coordination, and program operations. The incumbent designs and implements recruitment and yield strategies to support enrollment goals, manages admissions workflows and communications, and oversees digital outreach efforts including website management, social media, marketing materials, and public relations initiatives to raise program visibility and engagement. The role also requires awareness of financial policies, program expenditures, and the operational implications of budget-related decisions associated with events, financial aid, and other program activities. In collaboration with the department’s Business Manager and Administrative Coordinator, the Graduate Program Coordinator also supports academic and administrative operations by coordinating course scheduling and registration processes, assisting with program assessment and reporting, supporting research and student engagement activities, and ensuring compliance with university policies and procedures. In addition, the position plans and executes special events such as orientations, commencement activities, academic programming, alumni engagement events, and recruitment initiatives while monitoring budgets and operational logistics. The role requires strong collaboration, organizational, communication, analytical, and project management skills, as well as the ability to manage multiple priorities in a dynamic academic environment. Duties may also include broader program support functions related to alumni relations, community development, and other operational needs as assigned by program leadership.

Requirements

Bachelor’s degree required.
2-3 years of relevant experience, preferably in higher education.
Commitment to student success as part of an equitable and diverse community.
Working knowledge of enrollment management and admissions best practices.
Exceptional communication skills in writing, editing, public speaking, and customer service.
Strong analytical, financial, and documentation skills; experience using data to understand historical trends to drive and support decision making, linking strategies to outcomes.
A self-starter with a proven ability to collaborate and develop best-in-class business models, systems, and procedures to support an exceptional student experience.
Events management experience.
An ability to understand the nuanced needs and characteristics of this specialized academic program, and the ability to authentically articulate the unique opportunities and value.
Understanding of social media and emerging media tools to utilize in recruitment and branding of the program.
Organized, and proactive; highly responsive, flexible, and adaptable.
Technical aptitude and the ability to pick up new technology quickly.
Understanding of appropriate and confidential communication, file management, and storage.
Google Apps proficiency.
WordPress or other web editing tools proficiency.
Adobe Suite (Acrobat, Photoshop, Illustrator, InDesign, and Premier Pro) proficiency.

Responsibilities

Support academic, administrative, operational, enrollment management, and strategic communication functions of assigned graduate programs.
Manage day-to-day functions of assigned programs, including enrollment management, admissions and merit aid administration, marketing and communications, student and faculty support, event coordination, and program operations.
Design and implement recruitment and yield strategies to support enrollment goals.
Manage admissions workflows and communications.
Oversee digital outreach efforts including website management, social media, marketing materials, and public relations initiatives.
Monitor program expenditures and operational implications of budget-related decisions.
Coordinate course scheduling and registration processes.
Assist with program assessment and reporting.
Support research and student engagement activities.
Ensure compliance with university policies and procedures.
Plan and execute special events such as orientations, commencement activities, academic programming, alumni engagement events, and recruitment initiatives.
Monitor budgets and operational logistics for events.
Provide broader program support functions related to alumni relations, community development, and other operational needs.