About The Position
The Corporate Risk and Broking (CRB) Graduate Development Program is a non-rotational 17-month program that develops broad industry knowledge, varied skills, and professional networks through hands-on experience. Participants begin with a one-week orientation and robust onboarding training covering CRB functions, then build a well-rounded understanding of the industry while deepening their knowledge in their assigned business area. The Client Advocacy, Commercial Lines role supports internal clients across teams, markets, and regions. Graduates may also support assigned external clients under senior colleagues' direction, with client-facing work expected to reach up to 30% as skills develop. As a first point of contact for clients regarding their insurance programs, the analyst prioritizes queries about claims, wording, coverage, and industry news. The role also supports renewals, including preparation of Market Submission documents with broking teams. The position is hybrid and is based in Atlanta, Chicago, or New York, with a start date of August 2, 2027.
Requirements
- Bachelor’s degree with a minimum 3.0 GPA.
- Graduation date between May 2026 and May 2027.
- Intermediate to advanced Excel skills.
- Proficiency in Microsoft Office Suite.
- Excellent written and verbal communication skills.
- Excellent presentation skills.
- Analytical ability and attention to detail.
- Exceptional interpersonal skills.
- Must be currently authorized to work in the United States and not require employment-based visa sponsorship or assistance now or in the future.
Nice To Haves
- Preferred majors: Risk Management, Business, Finance, Economics, Accounting, or Liberal Arts.
Responsibilities
- Support retention of the existing book of business and develop and strengthen client relationships.
- Identify, engage, and integrate WTW global internal resources to deliver an exceptional client experience.
- Support strategic planning and consulting advice to clients; monitor insurance and risk management needs in collaboration with WTW resources, practice groups, and industry groups.
- Support recommendations of appropriate solutions throughout the policy term, including acquisition due diligence.
- Provide outstanding client service through timely and accurate responses to clients.
- Engage with sales and broking teams to understand marketplace changes.
- Support the fee and compensation agreement process.
- Support defensive RFP responses.
- Support creation of the E365 plan and Client Stewardship report.
- Support the design and delivery of full client presentations and proposals, client advocacy reports, client service plans, and schedules.
- Coordinate the renewal process to establish and implement client-specific renewal strategies, collaborating with WTW resources, practice groups, and industry groups to develop and deliver renewals to clients.
- Ensure group policy requirements, including legal, regulatory, and compliance requirements, are met.
- Respond to client queries concerning claims, wording, coverage, and industry news, prioritizing these requests.
- Work with broking teams on client renewals and preparation of Market Submission documents.
Benefits
- Medical insurance, including prescription coverage
- Dental insurance
- Vision insurance
- Health Savings Account
- Commuter Account
- Health Care and Dependent Care Flexible Spending Accounts
- Group Accident and Group Critical Illness coverage
- Life insurance and AD&D
- Group Legal
- Identity Theft Protection
- Wellbeing Program and Work/Life Resources, including Employee Assistance Program
- Paid holidays
- Annual paid time off, including paid state/local leave where required
- Short-Term Disability and Long-Term Disability
- Other leave benefits, including bereavement, FMLA, ADA, jury duty, military, parental, and adoption leave
- Contributory Pension Plan
- 401(k) Savings Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
