Graduate Coordinator

University of Colorado•Denver, CO

7d•$54,797 - $60,565•Onsite

About The Position

This position will provide an extensive array of independent and high-level professional and operational support to the administration, faculty, staff and students in the Department of Computer Science and Engineering (CSE). This position is responsible for processing graduate applications, executing student service activities, event management, and graduate program administration. This position will work closely with department faculty to support the educational mission of the department, and will collaborate with the department program manager to support department initiatives and strategic planning.

Requirements

Bachelor's degree from an accredited college or university in business administration, education, psychology, counseling, a STEM field or other relevant field.
One (1) year experience in admissions, recruitment or a customer service environment.
Proficiency in MS Office.
Ability to communicate effectively, both in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Demonstrate a commitment to providing outstanding customer service skills.
Demonstrate an exceptional understanding of diversity, equity and inclusion with a commitment to developing equitable practices.
Ability to perform duties independently without guidance and direction from other professionals.
Demonstrate initiative, resourcefulness, and creativity in problem-solving.
Demonstrate personal and professional development.
Ability to multi-task and maintain consistent high-level performance.
Ability to take direction and use independent judgment to meet multiple deadlines.
Ability to analyze and interpret policies, procedures, reports, and applications.
Ability to effectively explain and implement processes and procedures.
Ability to maintain confidentiality and demonstrate a high level of professionalism.
Strong computer and technology skills; proficient in all Microsoft Office applications.

Nice To Haves

Master degree from an accredited college or university in business administration, education, psychology, counseling, a STEM field or other relevant field.
Experience coordinating day-to-day business and administrative operations of an organization.
Experience working with faculty, staff, and students in a higher education environment.
Experience working with CU Data, CU Marketplace, PeopleSoft, Navigate and Concur or similar systems and software.
Experience in event planning and execution.
Professional-level customer service experience.

Responsibilities

Manage the graduate application and admissions process from submission through decision.
Track application materials and monitor processing workflows to ensure completeness and timeliness.
Route applications to the Graduate Committee and generate admission decisions and letters.
Communicate admission outcomes to the Graduate School and International Admissions.
Collaborate with the Dean’s Office Admissions and Enrollment Director to obtain and manage applicant materials.
Compile and analyze application data; partner with Institutional Research and Graduate Education to support reporting needs.
Coordinate administration of MS and PhD programs in collaboration with the department’s Graduate Committee.
Develop and maintain reports, forms, and administrative documentation to ensure accurate recordkeeping.
Collect, enter, and manage data; produce routine and ad hoc reports.
Maintain files, records, logs, and tracking systems.
Review and submit graduate faculty appointments to Graduate Education/Graduate School.
Support development of accreditation reports.
Develop and implement advising strategies to improve student performance, retention, and degree progression.
Advise graduate students on degree requirements, milestones, and academic planning.
Support faculty in administering graduate programs and advising students.
Guide students and faculty in navigating university systems, policies, and academic processes at CU Denver.
Plan and execute graduate orientation sessions, welcome events, and student programming.
Advise students on academic programs, admission requirements, and university policies and procedures.
Serve as a primary resource on academic policies, processes, and student responsibilities.
Educate students on compliance with federal (FERPA, ADA), state (e.g., COF), and institutional regulations.
Resolve registration issues and process schedule adjustments, special processing, and record changes.
Prepare graduation files and assist the department chair with degree audits.
Process student tuition stipends.
Oversee and manage application tracking in Slate, ensuring completeness and accuracy.
Monitor application processing, route files for review, and coordinate decision workflows.
Generate admission decisions and communicate outcomes to college and Graduate School partners.
Stay current on curriculum, policies, and procedures at department, college, and university levels.
Serve as the department’s central communication hub for graduate education information.
Develop and implement recruitment and marketing strategies in partnership with the Graduate Committee, department leadership, and Dean’s Office.
Perform other duties as assigned in support of graduate programs and departmental operations.