Graduate Associate Analyst

Worldwide Flight Services, Inc. • Houston, TX

1d • Hybrid

About The Position

The GAPster (Graduate Assistance Program) is designed to develop high-potential early-career talent through immersive rotational experiences focused on operations, analytics, business support, and cross-functional development within the aviation services industry. WFS is seeking a highly analytical, motivated, and solutions-oriented recent college graduate to join our GAPster Program as an Operations & Business Analyst Associate. This is a structured 12-month rotational development program consisting of two 6-month rotations designed to provide broad exposure across operational support, business analytics, project coordination, and cross-functional business initiatives within the aviation services industry. Participants will complete one operational rotation supporting frontline airport or station operations and one additional rotation aligned within another WFS business unit or corporate operational support function, such as Cargo, Passenger Services, Express, IT, Finance, or another assigned team. This hybrid role will partner closely with station leadership, operational teams, and corporate stakeholders to support reporting, analytics, process coordination, operational performance initiatives, and business support activities across the WFS network. The ideal candidate enjoys solving problems, analyzing data, identifying trends, and supporting business operations in a fast-paced environment.

Requirements

• Bachelor’s degree (see preferred majors) completed within the last 12–14 Months.
• Strong analytical and problem-solving capabilities
• Advanced proficiency in Microsoft Excel
• Strong communication, presentation, and organizational skills
• Ability to work effectively in both corporate and operational environments
• Willingness and ability to travel up to 50% throughout the program

Nice To Haves

• Exposure to Power BI, Tableau, SQL, or other reporting tools preferred
• Internship, academic project, or work experience involving operations, analytics, logistics, finance, or project coordination preferred
• Bachelor’s degree completed within the last 12 – 14 months in one of the following preferred areas: Business Administration, Business Analytics, Finance, Management Information Systems (MIS), Supply Chain Management, Aviation Management, Information Systems.

Responsibilities

• Analyze operational data, KPIs, and performance trends to identify improvement opportunities
• Support labor planning, workforce optimization, and operational efficiency initiatives
• Conduct root cause analysis related to operational challenges and process gaps
• Partner with station leadership and support teams to recommend operational and technical solutions
• Support initiatives involving AI, automation, operational technology, and business process improvement
• Assist with project management activities including timelines, reporting, stakeholder communication, and implementation tracking
• Develop dashboards, reports, and presentations to support operational and leadership decision making
• Participate in operational reviews, station visits, and process improvement initiatives across the network
• Collaborate with operations, IT, HR, finance, and support teams on strategic operational initiatives
• Support continuous improvement projects aligned with Lean/Six Sigma methodologies

Benefits

• Access your pay when you need it through DailyPay app!
• On the spot awards offered through the Awardco Platform including gift cards and more!
• Multiple options for both full and part-time employees!
• Travel Discounts, Pet insurance, Discount Shopping & More!
• Wellness Programs offered to all employees!
• 401k program offered!
• Opportunity for Internal Mobility and transfers available!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level