Graduate Assistant (Psychological Services Center)

Regent University•Virginia Beach, VA

About The Position

This position involves providing administrative and client support within the Psychological Services Center. The Graduate Assistant will manage daily communications, client appointments, and assist with various operational tasks to ensure the smooth functioning of the center. This role requires a high degree of professionalism, organizational skill, and the ability to handle confidential information.

Requirements

Graduate students preferred; PsyD first-year students may also apply
Two-year commitment preferred
Detail-oriented and self-motivated
Good listening skills, with a high degree of maturity when dealing with confidential matters
Organizational skills and the ability to multi-task
Capacity to be resourceful and to take initiative and problem solve
Ability to work with limited supervision
Commitment to Regent’s core values of Excellence, Innovation, and Integrity

Responsibilities

Receive and respond to daily telephone calls, emails, and client presentations
Manage client appointments using Titanium system
Assist with managing weekly client/provider assignment process
Assist with outreach efforts, event planning, and coordination
Assist with client satisfaction survey data processing
Manage data on waiver of charges for reports and resource inventories, including the check-out of testing materials
Maintain supply of client file forms and resource brochures
Complete scanning and indexing projects