Graduate and Undergraduate Program Administrator

Rice UniversityHouston, TX
Hybrid

About The Position

The Graduate and Undergraduate Program Administrator is responsible for the overall administration of the Ph.D., Master's, and undergraduate programs within the Department of Economics. The position assists in the development of graduate policies and provides administrative and financial management for graduate programs. This includes but is not limited to, management of the admission process, assisting students with degree completion, and event planning related to graduate and undergraduate programs. This position also provides administrative support to the graduate and undergraduate program directors and the department administrator, and serves as the liaison between the department and Graduate and Postdoctoral Studies, as well as the School of Social Sciences Dean’s office, as relevant to the responsibilities.

Requirements

  • Bachelor's Degree
  • 3 years related administrative experience in an office or academic setting
  • Ability to develop and initiate new strategies
  • Advanced problem-solving skills
  • Strong verbal and written communications skills
  • Ability to work well under pressure and manage projects simultaneously
  • Strong organizational and time management skills
  • Advanced knowledge of Microsoft Office suite
  • Strong data analysis skills
  • Ability to work independently and as part of a team to meet expected deadlines and schedules
  • Adept at problem solving, creating contingency plans and handling issues when necessary
  • Strong customer service orientation and attention to detail

Nice To Haves

  • Experience working at Rice University or another institute of higher education
  • Experience working with academic programs
  • Experience working with iO or Oracle Cloud ERP system
  • Experience working with Slate

Responsibilities

  • Administers program operations, ensuring efficient, effective, and productive operations
  • Creates and implements plans to achieve graduate program objectives and mission
  • Maintains student records for the department
  • For academic programs, assists with graduate student recruitment and admissions, student records, curriculum support, coordinating the accreditation process, managing scholarships and fellowships, and monitoring student progress
  • Provides support to faculty, staff, and students as related to the program
  • Performs all other duties as assigned
  • Assists the department chair and directors of graduate and undergraduate programs with course scheduling, correspondence, reports, data accumulation, and analysis as needed
  • Serves as departmental liaison to the Office of Graduate and Postdoctoral Studies
  • Interprets department and university policy governing graduate programs and provides expert advice to students, faculty, and staff
  • Updates department webpages for graduate and undergraduate programs

Benefits

  • Hybrid role: combining both in-office and remote work 1-2 days per week
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid holidays
  • Paid volunteer time
  • Professional development
  • Learning and development program
  • Tuition reimbursement
  • Wellness programs
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