Sr Graduate Academic Advisor

University of New Hampshire

7d•$47,920 - $85,410•Onsite

About The Position

Under the general supervision of the Director/Associate Director of Graduate Programs, this role advises graduate business students regarding academic and career planning, and serves as a resource on specific academic programs and policies. The position involves creating an event/activity programming strategy focused on the student experience and career readiness. It also entails developing relevant programming content based on feedback from student focus groups, Program Ambassador meetings, and student relationships to inform the programming for the academic year. This is done in coordination with Program Directors, Program Faculty, Graduate staff, Career and Professional Success, and other offices including but not limited to the Graduate School, the Office of International Students & Scholars, the Registrar, Business Services, Financial Aid, and UNH Online.

Requirements

Master’s degree in Business administration, education, or other field and two years of experience working within higher education advising; or Bachelor's degree and four years of experience.
Experience working with graduate students in an advising capacity
Experience using Workday, Webi, Canvas or other student services software
Experience planning and executing events
Proficient with Microsoft Office, particularly Excel and Outlook
Strong interpersonal and teamwork skills and communication techniques
High level of organization and attention to detail

Responsibilities

Serve as primary academic advisor and advocate for several hundred PAUL graduate students across multiple programs.
Work with students individually and in groups to assist them with academic and planning.
Assist students in developing individual educational plans for completing degree requirements.
Instruct students on the processes of registration, adding/dropping of courses, petitions, change of majors, repeated course forms, intent to graduate forms, PAUL registration forms, and other policies and procedures of the Paul College and the University of New Hampshire.
Utilize various information systems to monitor student progress and registration activity, create needed reports, analyze data, and use data to inform advising outreach.
Proactively monitor student success and individually meet with students, including those who have received failing grades or have been identified as struggling in their academic programs.
Advise these students regarding their status and its consequences to their educational plans and goals.
Assist them in developing alternate plans, if needed.
Advise students who have been excluded, suspended or dismissed, regarding their educational options.
Help students who are in academic jeopardy to develop academic plans for improvement.
Refer students to appropriate UNH offices.
Assess student needs for referral to other programs and offices on campus when needed, such as PACS, SHARPP, Center for Business Analytics, etc.
Direct students to the appropriate offices, make contacts with personnel in other offices as needed in order to collaborate and coordinate.
Collaborate with OISS to provide adequate support to international students from onboarding through to the OPT process.
Work with Graduate School on petitions, student holds, dismissals, or leave of absence requests.
Coordinate program activities from the beginning of the student cycle at Admitted Student Day and Pre-Arrival Webinars, through to Commencement.
Coordinate logistics for all facets of orientations including room reservation, parking arrangements, meals, and engagement opportunities.
Schedule, facilitate, and create content for virtual orientation for Part-Time and Online MBA programs twice each year in the Fall and Spring.
Help set up monthly cohort meetings (9 per program) for Full-time programs with their program director throughout the year.
Collect identification and relevant data for all travelers for program residencies.
Collect quotes and identify the best travel options including international airlines, local ground transportation, and hotel accommodations.
Act as point of contact for International Study Program partner leading up to and during the residency.
Ensure all travelers are registered with the University’s travel insurance by gathering and submitting traveler information, emergency contacts, and Code of Conduct agreements.
Identify opportunities for group social outings and arrange logistics.
Coordinate with ADMN 905: Corporate Consulting Project faculty to identify dates of final presentations and the number of Corporate visitors.
Reserve space near classroom and order catering during the presentation days.
Identify elective courses with weekend-intensive sessions to provide faculty-requested resources including meals and logistics.
Plan and execute two (2) All-Program networking events throughout the academic year.
Plan and execute two (2) All-Programs Grad nights in the academic year to build community across disciplines.
Work with the Graduate Programs Office and Program & Event Assistant to plan and execute a post-commencement reception for all graduating Paul master’s and PhD students.
Work with the Associate Director and Director to plan and execute the Resources for the International Student Experience (RISE), an initiative aimed to provide rich cultural experiences to international students new to the USA, promoting cross-cultural understanding and fostering a more inclusive and interconnected society.
Coordinate the Graduate Programs Ambassador program, including applicant review and selection, as well as ambassador monthly meetings with appropriate stakeholders.
Collaborate with faculty program directors throughout the academic year to support the student experience, including orientation planning, identifying student issues and possible solutions, and providing relevant feedback for programmatic improvements.
Act as liaison between faculty and scheduling to adjust caps, location, and make-up class dates.
Act as a resource to faculty who have questions regarding PAUL and UNH graduate student policies and processes.
Monitor enrollment numbers to determine viability of running courses.
Contact all faculty at two weeks and four weeks into each term or semester to identify struggling students and provide appropriate support.
Track and manage financial assistance awards, including but not limited to: Scholarships, Tuition Discounts, Graduate Assistantships, EdAssist discounts, and Deferred Billing.
Provide college award information to central Finance and to student financial services as needed.
Provide award letters to students as needed.
Prepare and design necessary materials such as program handbooks, newsletters, and email campaigns.
Develop meaningful relationships with alumni to promote Paul College community and enhance the experience of current students.
Create onboarding email campaign for a comprehensive onboarding experience with a focus on Student Experience and retention.