Academic Advisor I - Sr Academic Advisor JS9928

Oklahoma State University • Tulsa, OK

7d • Onsite

About The Position

The Academic Advisor provides holistic, student-centered guidance to a caseload of students, supporting their academic planning, course selection, and progress toward graduation. This role assesses student needs, interprets university policies, and makes appropriate referrals while elevating complex issues to advising leadership as needed. The advisor proactively promotes student success through ongoing communication, directed outreach, monitoring academic performance, accurate documentation within university systems and participation in standard university-wide events, including Orientation and Enrollment (O&E) and Commencement. They guide students through essential processes—including forms, appeals, and procedural requirements—while ensuring timely, clear responses to inquiries. In collaboration with colleagues and academic departments, the advisor contributes to student success initiatives, offers feedback on curriculum and policy, and may serve as a mentor within the advising team. The position also includes teaching 1–2 sections of UNIV 1111 and participating in professional development and campus engagement activities that advance the overall student experience. Academic Advising at OSU expects that advisors will demonstrate knowledge and implement NACADA Core Values and Core Competencies in their practice.

Requirements

• Bachelor's Degree (must be conferred on or before agreed upon start date).
• Five to seven years of experience in a comparable position for Senior Academic Advisor I.
• Seven years of experience in a comparable position for Senior Academic Advisor II.
• Administrative experience that could include responsibility with unit programs and/or student groups.
• Supervisory experience to include interviewing, training and development, etc. of employees and/or student leaders.
• Coordination of special projects.
• Ability to maintain accurate, confidential student records and ensure documentation integrity.
• Excellent written and verbal communication skills with the ability to explain complex information clearly and support students in decision making.
• Strong interpersonal and customer service skills, with the ability to build rapport and work effectively with students, faculty, and staff.
• Demonstrated ability to work in a collaborative, team-oriented environment and maintain positive working relationships.
• Demonstrated commitment to working effectively with the student population.
• Ability to assess student needs, interpret data, and identify appropriate interventions or resources.
• Excellent organizational and time management skills, with the ability to manage multiple priorities and maintain accuracy under pressure.
• Positive, proactive attitude with the ability to work independently and exercise sound judgment.

Nice To Haves

• Master's degree (may be substituted for up to three (3) years of required experience).
• 1-2 years experience in Higher-Ed.
• Strong knowledge of academic programs, degree requirements, curricula, and course prerequisites, including the ability to interpret academic records and placement information.
• Understanding of university academic policies, procedures, and regulations, particularly those related to graduation, enrollment, and transfer credit.
• Proficiency with advising technologies and student information systems, and ability to use data to track student progress and inform advising decisions.
• Ability to provide academic counseling and developmental guidance, including support related to course selection, goal setting, career exploration, and academic challenges.
• Skill in identifying and supporting at-risk students, providing proactive outreach, referrals, and follow up to promote persistence.
• Strong analytical, problem solving, and troubleshooting skills to address academic issues, evaluate petitions, and support decision making.
• Demonstrated commitment to professional development and staying current with advising and higher education best practices.

Responsibilities

• Provide holistic, student-centered guidance to a caseload of students.
• Support students' academic planning, course selection, and progress toward graduation.
• Assess student needs and interpret university policies.
• Make appropriate referrals and elevate complex issues to advising leadership.
• Proactively promote student success through ongoing communication and directed outreach.
• Monitor academic performance and maintain accurate documentation within university systems.
• Participate in standard university-wide events, including Orientation and Enrollment (O&E) and Commencement.
• Guide students through essential processes such as forms, appeals, and procedural requirements.
• Ensure timely and clear responses to student inquiries.
• Collaborate with colleagues and academic departments on student success initiatives.
• Offer feedback on curriculum and policy.
• Serve as a mentor within the advising team (may be required).
• Teach 1-2 sections of UNIV 1111.
• Participate in professional development and campus engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level