Academic Advisor I

University of South Florida•Tampa, FL

4d•$47,000 - $55,000

About The Position

An Academic Advisor I provides foundational academic advising and student support to an assigned population. Helps students understand degree requirements, academic policies, registration processes, and available campus resources. Uses established advising practices and referrals to support student persistence and academic progress. Maintains accurate advising records and escalates complex or sensitive situations to appropriate personnel. Additional duties involve participating in new-student orientation and course registration, and retention programs. An Academic Advisor I is expected to possess foundational knowledge about academic programs, policies, procedures, and student support services within the scope of their responsibilities. This position works closely with other Academic Advisors, Academic Admission Recruiters, Academic Svc. Administrators and other staff and faculty as appropriate under the leadership of the Associate Director of Advising.

Requirements

Bachelor’s degree related to the Advisor's specific responsibilities.
1+ year of experience in advising or related academic functions within higher education.
Four years of direct experience for a bachelor’s degree.
Must meet all employment eligibility requirements in the U.S.

Responsibilities

Conducts advising sessions, including new student orientations, one on-one advising sessions, flipped group advising sessions, and/or student information sessions. Conducts advising sessions in person, via phone/email, and through distance technologies.
Evaluate, advise, counsel, and assist students, providing clear and accurate information on matters concerning academic policies and procedures for the application and admissions processes and their academic plan.
Resolves registration issues, permit issues, and/or academic holds with college and campus departments.
Assist students with identification of long-term goals and career plans.
Support incoming and current students across the College of Nursing with understanding academic requirements, appropriate class selection, academic policies and procedures, and campus resources.
Create and adjust students’ program plans and tracks the assigned student’s’ progress each semester.
Review academic records for progression and eligibility for graduation as needed.
Maintain advising records and confidential student evaluation records.
Assist students with petitioning when dismissed from the college for progression violations.
Maintain logs for university and college reporting to include and ensure student files and records are accurate, updating rosters, student cohort spreadsheets containing progression changes, dismissals, etc.
Utilizes a variety of systems including DegreeWorks, Banner, Archivum etc. to access student records, manage holds, issue permits.
Maintains accurate student records and advising notes.
Monitors student registration and progression and sends out outreach.
May be asked to help compile data including retention rates, advising numbers and other requests as needed.
Keeps up to date with requirements and academic policies.
Works with staff, faculty, and administration within the college, and with university offices and services to facilitate support for the needs of students.
Attends meetings to keep abreast of university policies and procedures to maintain academic compliance for all levels.
Ensures adherence to all university and college policies, student privacy/ confidentiality and FERPA.
Helps with degree certification process.
May work with other programs to coordinate student success programs (e.g., Supports the College of Nursing Living Learning Community).
Collaborates with College of Nursing Admission team to represent the college at recruitment events and participate in strategic outreach initiatives.
Supports the onboarding of new admitted students by updating the onboarding requirements, notifying students of outstanding requirements, and presenting at orientation.
Assists with collegewide activities and events (i.e. new student orientations, commencement, Week of Welcome, etc.) that support the mission of the Office of Student Affairs.
Performs other duties as assigned.