Grad Intern – R&D Execution, Operations & Strategy (R&D EOS) (Summer 2027)

Amgen•Thousand Oaks, CA

10d•$35 - $41

About The Position

Amgen is hiring graduate-level interns for its R&D Execution, Operations & Strategy (R&D EOS) organization. The approximately 12-week internship combines project-based work and experiential learning. R&D EOS drives innovation beyond the molecule and applies digital and other strategies to simplify processes across Strategy; Portfolio & Program Management; R&D Business Operations; and R&D Knowledge & Learning. Interns will work collaboratively across multiple functions and levels, including Research & Development, the Chief Medical Office, the Chief Technology Office, and Quality & Compliance. Depending on the project, an intern may support a functional-area project, work with cross-functional teams to improve R&D competitiveness through speed, agility, and execution excellence, and use research and qualitative and quantitative analysis to develop recommendations. Interns will present their findings through forums such as an intern-wide poster session and a final readout to executive management. A project may involve meeting internal stakeholders to identify common procedural questions and points of contact; reviewing and organizing approved Supplier Management Performance & Analytics (SMPA) procedures and reference materials; identifying gaps, outdated information, or conflicting guidance for procedure owners to review; and building and configuring an SMPA Procedures agent using Microsoft 365 Copilot Agent Builder or ChatGPT Agent Builder. The intern may develop instructions and suggested prompts directing users to approved sources, create representative test questions, evaluate responses for accuracy and clarity, and present the prototype and results to stakeholders. Specific tasks and requirements may vary with the project. The internship is approximately 12 weeks and requires a full-time schedule. Interns must remain enrolled in an accredited college or university following the program and be located in the United States for its duration. The listed U.S. base pay range is $35.34–$41.20 per hour. Candidates must be authorized to work in the U.S. for the duration of the program; sponsorship for future full-time roles is not guaranteed.

Requirements

Be at least 18 years old.
Have graduated with a bachelor’s degree from an accredited college or university.
Be currently enrolled in an accredited MBA program for an MBA internship, a Master’s program for a Master’s internship, a PharmD program for a PharmD internship, or a Ph.D. program for a Ph.D. internship, and complete the first year of that program before the internship starts.
Be available to work a full-time schedule.
Remain enrolled in an accredited college or university following the internship program or co-op.
Be located in the United States for the duration of the internship program.
Be authorized to work in the United States for the duration of the program.
Demonstrate strong written and verbal communication skills, including the ability to explain technical concepts to business audiences.
Be highly organized and able to manage multiple tasks and deadlines.
Demonstrate enthusiasm, proactivity, willingness to learn, and adaptability in ambiguous or changing circumstances and priorities.
Have analytical skills and attention to detail.
Be able to review process documentation and turn information into clear, organized content.
Be able to work independently while collaborating with stakeholders.

Nice To Haves

Pursuing a degree in Business, Finance, Management Sciences, Life Sciences, Information Systems, Data Science, Computer Science, Engineering, Communications, Psychology, Human Resources, or a similar field.
Basic understanding of project management concepts.
Interest in generative AI, Microsoft 365 Copilot, ChatGPT, knowledge management, or business process improvement.
Familiarity with Microsoft 365 tools such as Power Apps, SharePoint, Word, Teams, OneNote, and Copilot.
Experience with AI tools, chatbots, prompt design, and evaluating AI-generated responses.
Exposure to supplier management, procurement, quality, compliance, and performance processes.
Experience creating test cases, evaluation criteria, process maps, and project presentations.

Responsibilities

Support a project within one of R&D EOS’s functional areas.
Collaborate with cross-functional teams on projects or programs intended to improve R&D competitiveness through speed, agility, and execution excellence.
Identify problems, conduct research, develop recommendations using qualitative and quantitative analysis, and deliver final projects.
Present deliverables and findings through forums such as an intern-wide poster session and a final readout to executive management.
Participate in learning activities, network with colleagues, and engage with Amgen Employee Resource Groups.
Meet with internal stakeholders to identify common procedural questions and points of contact.
Review and organize approved SMPA procedures and related reference materials.
Identify document gaps, outdated information, or conflicting guidance for review by procedure owners.
Build and configure an SMPA Procedures agent using Microsoft 365 Copilot Agent Builder or ChatGPT Agent Builder.
Develop clear agent instructions and suggested prompts that guide users to approved source material.
Create representative test questions covering routine, ambiguous, and out-of-scope scenarios.
Evaluate agent responses for accuracy, source support, clarity, consistency, and appropriate handling of uncertainty.
Find documents, recommend improvements, and present the prototype and results to stakeholders.