Grad Intern – R&D Execution, Operations & Strategy (R&D EOS) (Summer 2027)

Amgen•Thousand Oaks, CA

About The Position

Amgen is seeking graduate-level interns to join its Research & Development Execution, Operations & Strategy (R&D EOS) organization for an approximately 12-week, project-based and experiential learning internship in Summer 2027. R&D EOS drives innovation beyond the molecule and uses digital and other strategies to simplify processes. Its functional areas include Strategy; Portfolio & Program Management; R&D Business Operations; and R&D Knowledge & Learning. The intern will contribute to one or more projects and work collaboratively with teams across Amgen, including Research & Development, the Chief Medical Office, the Chief Technology Office, and Quality & Compliance. Project work may include improving R&D competitiveness through speed, agility, and execution; identifying stakeholder questions about procedures; organizing approved Supplier Management Performance & Analytics procedures and reference materials; identifying document gaps or conflicting guidance; building and configuring an agent with Microsoft 365 Copilot Agent Builder or ChatGPT Agent Builder; creating instructions, prompts, and test questions; evaluating agent responses; and presenting a prototype and findings to stakeholders. Interns will also participate in learning and networking activities, present work at an intern poster session and an executive readout, and have access to Amgen Employee Resource Groups. The specific tasks and requirements may vary depending on the project. The intern must be available for a full-time schedule, remain enrolled in an accredited college or university after the internship, be located in the United States throughout the program, and be authorized to work in the U.S. for the duration of the program. The stated U.S. base pay range is $35.34–$41.20 per hour.

Requirements

Be at least 18 years old.
Have graduated with a bachelor's degree from an accredited college or university.
Be currently enrolled in an accredited MBA, master's, PharmD, or Ph.D. program and have completed the first year of that program before the internship starts.
Remain enrolled in an accredited college or university following the internship program.
Be available to work a full-time schedule.
Be located in the United States for the duration of the internship program.
Be authorized to work in the United States for the duration of the program.
Demonstrate strong written and verbal communication skills, including the ability to explain technical concepts to business audiences.
Be highly organized and able to manage multiple tasks and deadlines.
Demonstrate enthusiasm, proactivity, and willingness to learn.
Adapt effectively to ambiguity and changing circumstances and priorities.
Have analytical skills and attention to detail.
Be able to review process documentation and turn information into clear, organized content.
Be able to work independently while collaborating with stakeholders.

Nice To Haves

Pursuing a degree in Business, Finance, Management Sciences, Life Sciences, Information Systems, Data Science, Computer Science, Engineering, Communications, Psychology, Human Resources, or a similar field.
Basic understanding of project management concepts.
Interest in generative AI, Microsoft 365 Copilot, ChatGPT, knowledge management, or business process improvement.
Familiarity with Microsoft 365 tools such as Power Apps, SharePoint, Word, Teams, OneNote, and Copilot.
Experience with AI tools, chatbots, prompt design, and evaluating AI-generated responses.
Exposure to supplier management, procurement, quality, compliance, and performance processes.
Experience creating test cases, evaluation criteria, process maps, and project presentations.

Responsibilities

Support a project within one of the R&D EOS functional areas.
Collaborate with cross-functional teams on projects or programs intended to improve R&D competitiveness through speed, agility, and excellence in execution.
Use analytical, leadership, communication, and interpersonal skills to identify problems, conduct research, develop recommendations through qualitative and quantitative analysis, and deliver projects.
Present deliverables and findings through forums such as an intern-wide poster session and a final readout to executive management.
Participate in learning activities, network with colleagues, and engage with Amgen Employee Resource Groups.
Meet with internal stakeholders to identify common procedural questions and points of contact.
Review and organize approved Supplier Management Performance & Analytics procedures and related reference materials.
Identify document gaps, outdated information, or conflicting guidance for procedure owners to review.
Build and configure an SMPA procedures agent using Microsoft 365 Copilot Agent Builder or ChatGPT Agent Builder.
Develop agent instructions and suggested prompts that direct users to approved source material.
Create representative test questions covering routine, ambiguous, and out-of-scope scenarios.
Evaluate agent responses for accuracy, source support, clarity, consistency, and appropriate handling of uncertainty.
Find documents, recommend improvements, and present the prototype and results to stakeholders.