Government Sales Officer

Valley BankFort Lauderdale, FL

About The Position

The Government Sales Officer is responsible for developing new customer relationships, managing a portfolio of government clients, and driving revenue growth within assigned territories. This role involves conducting business reviews, preparing sales reports, and collaborating with internal teams and external partners to achieve company goals. The position requires a strong understanding of sales techniques, excellent communication and interpersonal skills, and a deep knowledge of banking products and services, particularly in Demand Deposit and Cash Management.

Requirements

  • Keen awareness of customer service issues and the elements that impede GS from providing exceptional service and/or diagnose resolutions.
  • Success in establishing/maintaining long-term relationships with local and county governmental agencies.
  • Ability to develop and deliver sales presentations and close sales in a professional and effective manner.
  • Strong collaborative skills with market managers and business partners.
  • Proficiency in sales and service techniques including proactive selling and networking.
  • Strong organization and interpersonal skills with a focus on customer service and the ability to grasp concepts, products and processes quickly.
  • Self-motivated, self-directed, high energy, and results oriented individual with experience in a sales environment and a background in developing customer relationships, achieving specific sales goals, and building referral sources.
  • Strong knowledge of Demand Deposit and Cash Management services and processes with the ability to communicate expertise to clients.
  • Excellent verbal and written communications, presentation, follow up and interpersonal skills required.
  • Working knowledge of Bank Compliance Regulations.
  • Solid organizational and time management skills.
  • PC Skills -- Good working knowledge of Word, Excel, - PowerPoint.
  • High School Diploma or GED and a minimum of 5 years sales experience
  • Minimum 2 years branch/back-office experience.

Nice To Haves

  • Bachelor's Degree preferred.

Responsibilities

  • Develop new customer relationships by calling on targeted prospects and existing clients, and working with market managers of the territories assigned.
  • Manage portfolio of government clients to obtain more revenues from existing relationships and reduce client attrition.
  • Prepare, schedule and conduct quarterly Business Reviews to keep abreast of changes in the customers business; to match products and services to customer needs providing creative options and solutions; and to manage the customer relationship ensuring continued satisfaction, retention, and loyalty.
  • Prepare management reports to track sales results monthly.
  • Participate in regional meetings of business partners to enlist their consistent support and heightened awareness of government and corporate products and services.
  • Cross-sell additional products and services to deepen governmental relationships while enhancing the customer's experience and make referrals to other lines of business when appropriate.
  • Participate in proactive team efforts to achieve company and department goals.
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