GOVERNMENT OPERATIONS CONSULTANT II - 64082261 1

State of Florida • Tallahassee, FL

9d • $45,060 - $46,000 • Onsite

About The Position

The Bureau of Operations is seeking a Government Operations Consultant II to join their team. The selected candidate will report to the Operations & Management Consultant Manager in the Division of Medical Quality Assurance’s Licensure Support Services Unit. This role will involve assisting with technology and operational projects, process improvement initiatives, handling executive briefings, special assignments, and serving as a secondary trainer and purchasing agent for the unit. The ideal candidate will be able to help manage research, provide data analysis for operational initiatives, assist with training needs, and support purchasing functions within the unit. The position requires the ability to work across team and section boundaries, produce positive outputs and outcomes, work independently, seek solutions that work for all stakeholders, and manage diverse responsibilities ranging from operational research to staff training to purchasing support.

Requirements

• Ability to use Microsoft Office programs to create documents and supporting information; preferred is a level of Excel knowledge that includes using formulas and functions, as well as proficiency with PowerPoint
• Ability to communicate verbally and in writing with a high degree of competency, accuracy and precision
• Ability to organize data for presentation in reports, documents and other written materials
• Ability to analyze and interpret regulatory information and other data for management review and use
• Ability to train staff using clear instructional methods, both in person and virtually
• Knowledge of or ability to learn State of Florida purchasing procedures and procurement processes
• Ability to communicate professionally with external vendors and coordinate services effectively
• Minimum of two years with Documentation Processing or administrative operations.
• Experience in delivering training and/or instructional support to staff
• Must be willing to physically come into the office to perform job duties.
• Current authorization to work in the United States without employer sponsorship.
• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be clearly supported in your employment history.

Nice To Haves

• Level of Excel knowledge that includes using formulas and functions, as well as proficiency with PowerPoint

Responsibilities

• Create templates and job aids, guidance documents and reference materials.
• Compose briefing documents and reports, and executive summaries.
• Schedule meetings, take meeting notes, distribute information, track action item completion.
• Organize information, conduct research requested topics or issues, maintain electronic document libraries.
• Compile and assess information from a variety of sources to present options, conclusions or recommendations.
• Serve as the secondary trainer for the MQA Customer Contact Center, including developing and delivering new-hire and on-going training for staff within the unit and across MQA as assigned.
• Support purchasing activities, including preparing requests, gathering quotes, tracking orders and ensuring compliance.
• Serve as a liaison between outside vendors and the unit. Assisting with communication, coordination, scheduling and follow up on services, products or contracted work as needed.
• Work special assignments on short deadlines with accuracy and quality outputs.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree