GOVERNMENT OPERATIONS CONSULTANT II - 64028935

State of Florida • West Palm Beach, FL

2d • Onsite

About The Position

This is a Government Operations Consultant II position in the Clinical Services program. Work is performed under the supervision of the Medical Executive Director. This position requires independent judgment, initiative, applying general knowledge of business practices and skill in applying instructions to accomplish various job functions. This position is designated as a sensitive position and is required to maintain confidential information in accordance with Florida Department of Health (FDOH) Palm Beach County Health Department (CHD) Information Security Policy, Protocols and Procedures. This position may view, update and release information for Health Management System (HMS), Surveillance Tools & Reporting system (STARS), and Merlin.

Requirements

• Knowledge of the basic concepts and principles of the physical or natural sciences.
• Knowledge of the procedures, equipment and materials used in laboratory testing and analysis.
• Skill in the use of laboratory equipment and materials.
• Ability to collect, record and analyze laboratory data.
• Ability to understand and follow technical instructions relating to laboratory testing and analysis.
• Ability to work independently.
• Ability to perform laboratory tests and analyses.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize and coordinate work assignments.
• Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency.
• Emergency duty required of the incumbent includes working in special needs shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.
• All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English.

Nice To Haves

• A bachelor's degree from an accredited college or university in the field of Public Health, or a minimum of 5 years in Public Health or Administration
• Direct experience in Public Health or Health Administration
• Experience managing contracts

Responsibilities

• Serves as the Contract Manager for all clinical diagnostic service agreements and other assigned clinical contracts.
• Ensures completion of routine and required maintenance for diagnostic and clinical support equipment, such as centrifuges and microscopes.
• Supports operational management of clinical supply inventory through procurement, ordering, and monitoring processes.
• Maintains and coordinates require program certifications, including CLIA licensure/waivers, staff packaging and shipping certifications, and other regulatory requirements.
• Collaborates with program teams to ensure timely entry of point‑of‑care testing results into the Health Management System.
• Conducts daily reconciliation of diagnostic error reports and resolves identified discrepancies.
• Oversees diagnostic order workflows, including the review and correction of inactive, duplicate, or inconsistent orders.
• Serves as the primary liaison with State and commercial diagnostic service providers.
• Conducts routine review and verification of service charges, including insurance reconciliation when applicable.
• Works with the finance team to monitor diagnostic service charges, collections, and billing accuracy.
• Provides staff development and ongoing training related to diagnostic collection and processing requirements.
• Maintains documentation of staff proficiency and competency in specimen collection, point of care testing, and related skills.
• Ensures adherence to quality assurance and quality control procedures, maintaining all required operational logs and records (e.g., point of care testing logs, temperature logs).
• Assists in the development and review of operational processes, procedures, and workflow improvements.
• Participates in workgroups and committees as assigned.
• Perform other duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level