GOVERNMENT OPERATIONS CONSULTANT II - 42005640 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

State of Florida • Tallahassee, FL

1d • $45,060 - $56,133

About The Position

This is an internal agency opportunity for current employees of the Florida Department of Agriculture and Consumer Services. The Government Operations Consultant II role involves maintaining current information on department policies, programs, and processes, providing customer assistance, and processing correspondence. A key responsibility includes assisting the division's liaison for the Tax Collector/Division of Licensing partnership for the Concealed Weapon Intake System (CWIS), which involves working with tax collectors, coordinating with other bureaus, interpreting statutes, disseminating information, and providing training. The role also involves maintaining concealed carry reciprocity information, fulfilling requests from private investigator intern programs, and reviewing QAU Reports.

Requirements

• A high school diploma or its equivalent and seven (7) years of professional or nonprofessional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work; OR
• A bachelor’s degree (4 years) from an accredited college or university and three (3) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering, or administrative work; OR
• A master’s degree (6 years) from an accredited college or university can substitute for one (1) year of the required experience.
• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.
• Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
• Knowledge of the principles and techniques of effective communication
• Ability to review data for accuracy and completeness
• Ability to communicate effectively
• Ability to establish and maintain effective working relationships with others
• Knowledge of basic computer operations
• Knowledge of Chapter 493 and section 790.06, F.S.

Nice To Haves

• Occasional travel required.

Responsibilities

• Maintains current information on department, policies, programs, and processes and provides customer assistance.
• Processes a variety of correspondence, including answering contact the department inquiries.
• Consistently tracks files and assists in the development of materials, reports, and correspondence in support of special projects.
• Assists division’s liaison for the Tax Collector/Division of Licensing partnership for the Concealed Weapon Intake System (CWIS).
• Works with current tax collectors and collectors seeking to join the partnership.
• Coordinates with other bureaus and works collaboratively to identify problems or issues and to recommend improvements.
• Interprets applicable statutes, policies, and procedures to assist with researching and responding to complex tax collector questions.
• Assists with disseminating information to tax collector partners and compiling information from tax collector partners.
• Provides training to participating tax collectors in support of division’s Concealed Weapon Intake System (CWIS) partnership with approved Florida tax collectors.
• May conduct training in classroom setting or onsite.
• Maintains, updates, and orders training manuals and supplies.
• Remains knowledgeable of current applicable statutes, rules, policies, and procedures to effectively assist with training-related duties.
• Assists with maintaining current concealed carry reciprocity information for the purpose of updating department websites and publications; answers questions from licensees concerning concealed carry reciprocity.
• Fulfils requests from approved private investigator intern programs for training certificates.
• Reviews QAU Reports.
• Performs other related duties as assigned.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED