886780 - GOVERNMENT OPERATIONS CONSULTANT II - 40032050 1

State of Florida • TALLAHASSEE, FL

1d • $42,777 - $53,000 • Onsite

About The Position

The Government Operations Consultant II (Statewide Program Consultant – Welfare Transition) is a member of the Policy and Guidance Unit for the Welfare Transition (WT) and Supplemental Nutrition Assistance Program Employment & Training (SNAP E&T) programs within the Division of Workforce Services, Bureau of One-Stop and Program Support. The role conducts advanced-level professional work researching and writing policy and procedural guidance for Welfare Transition program operations, delivering in-person and virtual training, responding to program-related inquiries, and providing technical assistance regarding program requirements. The incumbent is expected to work independently and demonstrate strong organizational skills.

The position provides policy guidance and training to Local Workforce Development Boards throughout Florida and supports their programmatic needs and compliance with federal and state requirements. Work includes reviewing policies, procedures, guidelines, and state and local plans; assessing operational impacts and potential problems; and recommending appropriate action. The role also supports quality assurance reviews and data validation site reviews. Travel is required. The position is based in Tallahassee, Florida; relocation benefits are not available.

Requirements

• Knowledge of methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to organize data into a logical format for reports, documents, and other written materials.
• Ability to use problem-solving techniques.
• Travel is required.
• A Level 2 security background screening is required as a condition of pre-employment eligibility, including fingerprinting and checks of local, state, and national law enforcement records.

Nice To Haves

• Bachelor’s degree from an accredited college or university, or four years of relevant equivalent work experience.
• At least two years of experience researching federal and state statutes, regulations, and other governing authorities for a state- or federally funded program.
• At least two years of experience providing training and technical assistance for a state- or federally funded program.
• At least two years of experience working with workforce programs.
• Professional writing experience.
• Florida Certified Contract Manager (FCCM) certification.

Responsibilities

• Provide direction, guidance, and technical assistance for workforce programs, including developing and delivering training as needed.
• Review policies, procedures, guidelines, and state and local plans; evaluate operational impacts, identify potential problems, and recommend appropriate action.
• Write policies and plans and participate in developing Performance Improvement Plans as assigned.
• Advise administrators and staff on managing and operating service programs and responsibilities.
• Consult with management on developing and implementing training and technical assistance to improve workforce program outcomes.
• Investigate, assess, and analyze issues and problems raised by management staff and recommend resolutions.
• Consult with staff to develop solutions to program operational problems.
• Participate in quality assurance reviews, acting as a team leader when assigned; prepare reports, follow up on concerns, and develop or update quality assurance tools as needed.
• Participate in data validation on-site reviews.
• Respond to program-related inquiries and provide technical assistance regarding program requirements.
• Perform other duties as required.

Benefits

• State group insurance options, including health, life, dental, vision, and other supplemental coverage.
• Retirement plan options, including employer contributions.
• Nine paid holidays and one Personal Holiday each year.
• Annual and sick leave benefits.
• Student Loan Forgiveness Program, subject to eligibility.
• Flexible Spending Accounts.
• Tuition Fee Waivers accepted by major Florida colleges and universities.
• Ongoing comprehensive training.
• Career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed