GOVERNMENT ANALYST II - 42003927

State of Florida • Tallahassee, FL

3d • $53,917 - $56,613

About The Position

This is an Open Competitive Opportunity for a GOVERNMENT ANALYST II with the FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES, FOOD, NUTRITION AND WELLNESS. The position involves performing complex evaluative planning and research for the division, conducting independent analyses and evaluations on existing program operations, critical processes, and workflows. The role requires analyzing program trends, displaying initiative and independent judgment, and proposing/accepting and completing projects requested by department staff. This includes research, reports, buildouts, training, quality assurance, and presentations.

Requirements

• A high school diploma or its equivalent and eight (8) years of professional or nonprofessional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or A bachelor’s degree (4 years) from an accredited college or university and four (4) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work; or A master’s degree (6 years) from an accredited college or university can substitute for one year of the required experience.
• Requires possession of a valid driver license.
• Must be willing to obtain additional training appropriate to job functions.
• Project management professional certification obtained within first year of hire.
• Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.
• Knowledge of the methods of data collection.
• Knowledge of research and implementation methodologies.
• Skill in providing customer service excellence to both internal and external customers.
• Skill in using Flow charts, PERT charts and/or Fishbone mapping tools.
• Effective critical thinking skills.
• Ability to analyze problems, evaluate alternatives and recommend effective solutions.
• Ability to process information in a logical manner and to assess validity.
• Ability to understand program processes of various departments to identify and implementing work improvements.
• Ability to work in a setting requiring self-motivation/cooperative decision-making and to work effectively with diverse groups of people.
• Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail.
• Ability to plan, organize and work independently, as well as within a team environment.
• Ability to multi-task in a fast-paced environment.
• Ability to adapt successfully and quickly to change and deliver quality results in a timely manner.
• Ability to exercise sound judgment and discretion.
• Ability to establish goals and objectives.
• Ability to utilize problem-solving techniques.
• Ability to establish and maintain effective working relationships with others.
• Ability to plan, organize and coordinate work assignments.

Nice To Haves

• Moderate travel required.
• Some weekend or evening travel may be required.

Responsibilities

• Performs complex evaluative planning and research for the division.
• Conducts independent analyses and evaluation on existing program operations and activities; critical processes; and workflows.
• Analyzes program trends.
• Displays initiative and independent judgment.
• Proposes/ accepts and completes projects requested for/by department staff.
• Facilitates/ completes the requirements for any project including but not limited to: research, reports, buildouts, training, quality assurance, and presentations.
• Researches and analyzes information and trends related to division programs.
• Reviews programs, activities, services, forms, and reports, and confers with management and users to identify problems and improvements.
• Identifies systematic changes and/or specific weaknesses in operations, policies and/or procedures and non-valued-added activities.
• Recommends solutions to enhance the efficiency and value of division programs.
• Identifies, evaluates, and develops best practices for all division programs.
• Develops program evaluation tools to collect, analyze, and report data for program improvement.
• Develop and maintain schedules for accomplishing, prioritizing, and organizing project work or work assigned to team as project lead.
• Establish long-range objectives related to projects and specifies the strategies and actions to achieve these objectives.
• Monitors and reviews information from materials, events, or the environment; to detect problems, determine adjustments, and conclude projects.
• Complete and organize necessary summaries, reports, SOPs, and other documentation.
• Assists with planning and developing evaluation criteria and conducts targeted quality assurance (QA) reviews for programs.
• Analyzes QA review findings, recommends changes for program and process improvement and efficiency, and prioritizes improvement initiatives based on review findings.
• Creates detailed program and statistical reports regarding division programs.
• Assists with developing and maintaining QA criteria, forms and statistics.
• Develop training materials utilizing a variety of mediums.
• Coordinates with division management and staff in the maintenance of program e-learning materials on the division’s learning management system.
• Corrects deficiencies in the division’s e-learning content as dictated by program, process, or regulatory changes.
• Reviews and monitors trainings presented by division staff and other personnel for content and training modalities to measure overall effectiveness.
• Identify deficiencies in division training and work with division management and staff to develop resources that address needs.
• Develops and maintains professional relationships with project requesters.
• Manages and supports project teams.
• Interviews personnel and conducts on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to project needs.
• Provides technical assistance, consultative services and direction for development, implementation, and evaluation according to project needs.
• Utilizes all communication tools appropriate for organizing and updating personnel related to projects as well as department leadership.
• Performs other related duties as assigned or required.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal holiday each year
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level