Operations Planning and Governance - Governance Analyst (Full-Time)

Golden 1 Credit Union•Sacramento, CA

4d•Hybrid

About The Position

Golden 1 Credit Union is among the top credit unions in the country. As a member-owned, not-for-profit cooperative, Golden 1 is guided by the credit union philosophy of “people helping people.” We are committed to empowering our members and uplifting our communities as we create a more equitable and financially inclusive California. We welcome all who embrace our Core Values. You are a detail-oriented and analytical risk and governance professional who thrives on strengthening controls, improving processes, and supporting regulatory compliance. You excel at collaborating across teams, researching complex requirements, and translating data into actionable insights that mitigate risk and drive operational excellence. With strong communication, critical thinking, and problem-solving skills, you build trusted partnerships and help ensure Service Operations remains aligned with organizational objectives, governance standards, and regulatory expectations.

Requirements

5+ years of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required
3+ years of prior quality assurance/issue management/gap mitigation/project management experience, preferably in financial institutions preferred
Experience in related financial institution experience strongly encouraged required

Nice To Haves

Bachelor’s Degree in Business, Finance, or related field preferred

Responsibilities

Participate in formal risk assessments assigned to the business areas.
Gather information and data to document key controls.
Work on new risk assessment development as required by internal and external auditors, Enterprise Risk and/or regulatory requirements.
Integrate governance, risk management, and compliance processes throughout Service Operations using Governance, Risk, and Compliance frameworks.
Conduct research to create risk statements, gather data and understand functionality in the applicable business areas to prepare reports.
Partner with various stakeholders under Service Operations to proactively self-identify opportunities for improvement.
Elevate risk management to an enterprise-wide responsibility, ensuring that every business function is accountable for risk management.
Assist in open issue mitigation by tracking resolution status, documentation collection and organize relevant documents to support issue resolution.
Collaborate with various stakeholders and regularly report on the status of open issues and mitigation efforts.
Design and implement comprehensive programs including but not limited to record retention, complaints management, and disclosure reviews to ensure compliance with regulatory requirements and internal policies.
Use computer databases, electronic spreadsheets, desktop publishing, word processing, and statistical applications to manipulate, analyze and present data.
Conduct regulation research to include applicable information within current Corporate and Board policies.
Coordinate with business areas to gather information on functionality as applicable.
Support the coordination of the review of all applicable Service Operations policies annually.
Review all edits to ensure compliance with processes and applicable rules and regulations.
Prepare informational reports for varying levels of the organization as needed, which may include information such as velocity, heat mapping, geolocation fraud trends, as well as other information that can be used for departmental progress and issue identification purposes.
Provide advice in relation to governance, risk, and compliance to the business areas.
Study current literature on research methodology and make appropriate recommendations for departmental improvements.
Maintain an understanding of state and federal laws and regulations related to Credit Union compliance, including bank secrecy and anti-money laundering laws, appropriate to the position.
Participate in projects, as needed and upon completion of projects, assist with training as necessary with all levels of staff and management.
Develop and maintain working relationships with all levels of management, peers and subordinates, internal and externally with peers and vendors to accomplish Credit Union strategic goals.
Perform all other related duties as assigned.