Gourmet Food Runner - Spago - Bellagio

MGM Resorts International
•Onsite

About The Position

As a Gourmet Food Runner at the prestigious Spago inside the Bellagio, you represent the premier standards of MGM Resorts' culinary excellence. Your primary responsibility is to facilitate an exceptional dining experience by seamlessly delivering exquisite customer orders, maintaining pristine table presentations, and consistently exceeding guest expectations. Working both front-of-house and backstage, you will also play a key role in maintaining our high standards of cleanliness, executing essential side duties, and supporting the service team to ensure a flawless operation.

Requirements

  • 21+ years of age or older
  • Successful completion of Restaurant Training Program and testing is required.

Nice To Haves

  • 4+ Years of Prior Relevant Experience (Working in a similar gourmet restaurant) preferred
  • Work varied shifts, to include weekends and holidays
  • Fine dining experience
  • Previously worked in a fast-paced high-volume restaurant
  • Positive mindset and the ability to adapt to change
  • Passionate about hospitality and eager to learn and grow within a fine dining environment, with a strong work ethic, team-first mindset, and a desire to develop exceptional service and culinary knowledge.
  • Knowledgeable of all menu items, prices, preparation method and time, major ingredients and quality standards of taste, appearance, texture, serving temperature, portion size, garnish and method of presentation.

Responsibilities

  • Facilitate an exceptional dining experience by seamlessly delivering exquisite customer orders.
  • Maintain pristine table presentations.
  • Consistently exceed guest expectations.
  • Maintain high standards of cleanliness.
  • Execute essential side duties.
  • Support the service team to ensure a flawless operation.
  • Welcome guests with a warm and relevant greeting.
  • Utilize knowledge of menu, guest preference, service and selling techniques to guide selections.
  • Respond to guest inquiries accurately by being familiar with all hotel services, features and local attractions and activities.
  • Maintain table cleanliness and utilize a silent service approach.
  • Itemize bill correctly and efficiently secure payment.
  • Anticipate the guests’ needs and respond appropriately with a sense of urgency.
  • Work as a team, assist guest and employee needs and inquiries.
  • Perform other job-related duties as requested.

Benefits

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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