Goodwill Manager in Training

Easterseals-Goodwill Northern Rocky Mountain Brand•Salt Lake City, UT

2d•Hybrid

About The Position

The Manager in Training (MiT) program at Easterseals-Goodwill (ESGW) is a three-month accelerated program designed to equip individuals with the tools, experience, and confidence to become successful store managers. The program combines in-depth training with real-world management experience in a dynamic retail environment. Participants will gain knowledge of store operations and develop leadership skills to motivate teams and drive performance. The program includes two months of training at a designated Salt Lake City market store, focusing on core retail management skills such as staffing, scheduling, customer service, and sales strategies. This is followed by one month of hands-on experience as a manager across multiple store locations. Specialized training covers inventory processing and management, merchandising, administration (scheduling, reporting, operational planning), and talent management (hiring, training, team motivation). Experienced store managers will provide mentorship, guiding participants in analyzing business performance, implementing improvement strategies, and creating a positive work environment. Upon completion, graduates will be prepared for managerial roles or other store operational positions.

Requirements

Retail and/or supervisory experience preferred.
Strong interpersonal, communication, and decision-making skills.
Experience with computers, internet use, and various software programs.
Experience with profit and loss, sales, or cost management preferred.
Willingness to travel to different store locations (up to 25%).
High school diploma or equivalent.
Experience in retail or comparable management.
Strong Communication Skills – Effective interaction with customers, employees, and management.
Problem-Solving Abilities – Ability to assess and resolve issues efficiently.
Adaptability and Time Management – Manage multiple priorities in a dynamic environment.
Able to lift and carry 20–100 pounds with team lifting or mechanical assistance.
Able to stand, bend, stoop, and walk for extended periods.
Comfortable working in varying temperatures and humidity levels.
Ability to work flexible hours, including evenings and weekends.
Reliable transportation with a valid driver’s license, clean driving record, and proof of insurance.
Completion of a background check.

Responsibilities

Lead by example, motivating your team with energy and positivity.
Analyze business performance and implement strategies to improve results.
Foster a supportive and collaborative work environment.
Ensure smooth store operations, from staffing and scheduling to product rotation and sales.
Support and implement company-wide initiatives and operational goals.