Golf Travel Specialist

Your Golf Travel•Alpharetta, GA

2d•Onsite

About The Position

Premier Golf is a golf travel company located in downtown Alpharetta, Georgia offering golf vacations & packages to a multitude of destinations both domestically and internationally. Since our inception in 1989 we have sent over 30,000 clients to the Ryder Cup and become a leader in international golf travel. With the recent investment from Your Golf Travel, a UK based company, we are looking to expand our products and events and most importantly our team. We are looking to hire enthusiastic, customer service driven individuals to be a part of this dynamic company. As a Golf Travel Specialist, you will be on the front line of our business as the first point of contact for customers looking to book incredible golf experiences. This is a fast paced and challenging role where you will be liaising between clients and venues to book all elements of a customer’s golf trip.

Requirements

Enthusiastic, customer service driven individuals

Nice To Haves

Passionate about travel, golf, and innovation

Responsibilities

Dealing with a high volume of inquiries on a daily basis, making a high volume of outbound calls per day while dealing with incoming calls and scheduled call backs.
Building rapport with customers and using effective questioning and conversational techniques to identify their requirements.
Advising customers on the perfect destinations, hotels, golf courses, and added extras (golf carts, rental clubs etc) while stressing the unique selling points of these in relation to their requirements in order to make the sale and upsell where you can.
Consistently working to achieve individual and team targets.
Speaking with hotel and golf course reservations departments, checking availability and confirming bookings.
Maintaining a high level of product knowledge at all times through ongoing training and personal research