Golf Shop Assistant Manager

Sullivan Golf Course • Sullivan, MO

5d • Onsite

About The Position

Sullivan Golf Course, managed by Walters Golf Management, is seeking an experienced, motivated, and highly organized Golf Shop Assistant Manager. This role is critical for ensuring exceptional guest satisfaction, maintaining operational efficiency, and supporting the professional staff in all golf-related programs. The Assistant Manager will be the face of the facility, responsible for staff supervision, financial integrity, and a premier experience for all guests. The position involves overseeing the daily operations of the Golf Shop and managing the outside services team.

Requirements

• A minimum of 2 years of experience in golf operations, retail, or a supervisory role, preferably within the golf industry.
• Proven ability to lead, train, and manage a team, specifically outside services staff.
• Strong commitment to excellence in customer service and hospitality.
• Exceptional communication, organizational, and problem-solving skills.
• Demonstrated financial acumen, including experience with POS systems, cash handling, and daily sales reporting.
• A passion for the game of golf and a comprehensive understanding of golf course operations.
• Ability to work a flexible schedule, including weekends and holidays, as needed to manage the operation.

Responsibilities

• Recruit, train, schedule, and supervise all Golf Shop and Outside Services staff, ensuring adherence to the "Commitment to Excellence" service standard.
• Oversee daily Golf Shop activities, including managing the tee sheet, ensuring seamless check-in, and handling guest concerns to guarantee exceptional hospitality.
• Manage and reconcile daily point-of-sale transactions, cash deposits, and daily sales reports. Assist with budget tracking and cost control measures.
• Assist the PGA professional staff with the administration and execution of Junior Golf programs, community clinics, and other player development initiatives.
• Provide critical support for the setup, execution, and scoring of all club tournaments and weekly league play, ensuring a professional and timely experience.
• Ensure the golf cart fleet and practice areas are clean, well-maintained, and prepared for daily use in partnership with the outside services team.

Benefits

• Competitive Wages
• Professional Development: Mentorship from PGA professionals and Walters Golf Management leadership.
• Complimentary Meals: One free meal per shift and a 50% discount on additional food.
• Facility Access: Full access to the facility for practice and play during off-peak hours.
• Uniform Allowance: Staff clothing provided.
• Flexible Scheduling: We aim to provide a balanced schedule to enjoy the summer season.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed