Golf Equipment Specialist, Golf Retail

2nd Swing•Scottsdale, AZ

8d•Onsite

About The Position

The Golf Equipment Specialist helps customers find suitable golf clubs and equipment through expert product knowledge, personalized recommendations, and exceptional customer service. This role is suited to a highly knowledgeable golfer who understands club specifications, equipment technology, and differences among leading golf brands. The specialist educates customers on the sales floor, supports in-store sales, and recognizes when to involve a member of the fitting team for additional help. This is a part-time, in-store position in Scottsdale, Arizona. Remote work is not offered, and weekend availability is required. Compensation is $22–$26 per hour, based on previous experience.

Requirements

3+ years of golf retail or golf equipment sales experience.
Expert knowledge of club specifications, including loft, lie, length, swing weight, shaft flex, shaft weight, torque, and shaft profiles.
In-depth understanding of clubhead designs—including drivers, fairway woods, hybrids, irons, wedges, and putters—and how design differences affect launch, spin, forgiveness, and playability.
Ability to compare golf equipment brands and models and explain differences in technology, materials, performance, and intended player profiles.
Ability to interpret basic equipment and ball-flight information to recommend products based on a golfer's skill level, swing tendencies, and performance goals.
Strong communication skills and ability to explain technical equipment concepts in an approachable, customer-friendly way.
Ability to recognize when a customer's needs require advanced fitting expertise and involve a Master Fitter.
Ability to work part-time hours, including weekends.
Ability to sit, stand, and bend for prolonged periods.
Comfort working in a retail environment.

Responsibilities

Engage with golfers in-store to provide expert equipment recommendations and exceptional customer service.
Help customers select golf clubs, accessories, and equipment based on their playing ability, preferences, and goals.
Answer detailed questions about club specifications, shaft options, equipment technology, product condition, pricing, and availability.
Explain differences between brands, club models, and equipment features to help customers make informed purchasing decisions.
Use golf knowledge to identify customer needs and recommend appropriate equipment.
Recognize when customers would benefit from advanced fitting support and connect them with a Master Fitter.
Support sales transactions, trade-ins, special orders, and product inquiries.
Maintain an organized, well-merchandised sales floor and stay current on new equipment releases and industry trends.
Share product knowledge with teammates and contribute to store sales goals.