Golf Attendant

Five Iron Golf Las Vegas LLC • Austin, TX

6d

About The Position

Five Iron Golf is seeking morning/afternoon Guest services specialists, called Golf Attendants, to deliver exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know guests on a first-name basis, and develop proficiency using the venue’s equipment, including golf simulators. The role reports directly to the GM of Performance.

The position combines guest service, simulator assistance, food and beverage service, sales, and facility upkeep. Golf Attendants help guests enjoy their visit, explain simulator gameplay and data, maintain knowledge of the venue’s products and services, and follow the company’s standards for guest engagement and service.

Requirements

• Upbeat energy and enthusiasm.
• Positive attitude.
• Ability to work in a fast-paced environment and as part of a team.
• Ability to stand, walk, and bend for long periods.
• Ability to lift up to 50 lbs.
• Ability to obtain the proper licenses and certifications for the location.
• Proficient verbal and written communication skills.

Nice To Haves

• Golf, server, and/or hospitality experience is encouraged but not required.

Responsibilities

• Deliver exceptional service and help guests have a fun, enjoyable experience.
• Check in with guests at the bar and in assigned simulators to confirm satisfaction and promptly address concerns.
• Learn the golf simulators to help guests choose gameplay, explain data outputs, and enhance their experience.
• Assist with golf bag storage, manage golf equipment, and perform basic simulator maintenance and troubleshooting.
• Maintain knowledge of products and services, including technology, lessons, leagues, and memberships, and sell or cross-sell these offerings.
• Provide informative and engaging tours of the facility.
• Follow guest-engagement standards, including first-drink prompts, upselling, suggestive selling, and service scripts.
• Know food and beverage offerings; present menus, answer questions about food and alcohol, make recommendations, and upsell.
• Use point-of-sale terminals to enter orders and process payments accurately.
• Serve food and beverages promptly and courteously.
• Keep golf simulators and surrounding areas clean and guest-ready.
• Follow health and safety regulations for food handling, alcohol service, and cleanliness.
• Verify guests’ legal drinking age.

Benefits

• Health insurance (for full-time employees)
• Dental insurance (for full-time employees)
• Vision insurance (for full-time employees)
• Short-term disability insurance (for full-time employees)
• Accident and critical illness insurance (for full-time employees)
• 401(k) (for full-time employees)
• Free meals while working

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed