(USA) GM Coach (Non-Complex) - WM

Walmart•Dayton, OH

2d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams, supports store operations, and drives the financial performance and sales of a designated store area. The role teaches and trains associates, sets expectations, provides feedback, communicates company direction and business initiatives, and leads change efforts. It models exceptional customer service and supports initiatives to resolve customer concerns and improve the customer experience. The GM Coach reviews profit-and-loss statements, assists with budgeting and forecasting, controls expenses, and oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes. The role develops and implements action plans to mitigate shrink and achieve sales and profit goals. It hires, trains, mentors, assigns duties, recognizes associates, and promotes a workplace where people feel they belong. It coordinates job-related activities, maintains stakeholder relationships, measures progress, identifies improvement opportunities, and ensures compliance with company policies and standards. The role is grounded in Walmart’s values: respecting individuals, acting with integrity, serving customers and members, and striving for excellence. Compensation includes an annual salary range of $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation. A state pay differential may apply where required.

Requirements

Two years of college; OR one year of retail experience and one year of supervisory experience; OR two years of general work experience and one year of supervisory experience.
Must attend and successfully complete all job-required trainings and assessments.
At facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
At facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; tour stores and provide feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance for implementing business solutions.
Model customer-service standards and support customer-service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Drive the financial performance and sales of the designated store area by reviewing profit-and-loss statements and assisting with budgeting, forecasting, and expense control.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, and supervise associates; assign duties, set expectations, recognize contributions, and promote belonging.
Coordinate and oversee job-related activities and assignments; maintain relationships with key stakeholders and support plans and initiatives addressing customer and business needs.
Set and communicate goals, build accountability, measure progress, address improvement opportunities, and promote adaptability and continuous learning.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Support Walmart’s goal of becoming a regenerative company, including making a positive impact, creating belonging, eliminating waste, and participating in local giving.
Use data, insights, and analysis to make decisions while balancing customer and business priorities.
Encourage continuous improvement and adoption of new technologies and skills; support associates through change.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit for eligible full-time and part-time associates, with tuition, books, and fees paid for qualifying programs.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.