Global Vendor Operations Manager
About The Position
Waymo is hiring a Global Vendor Operations Manager for its Vendor Management team within the Global Places and Services (GPS) organization. The team manages the end-to-end lifecycle of vendor sourcing and contracting below designated financial thresholds, partners with Procurement on larger transactions, oversees vendor performance and relationships, and manages operational workflows such as purchase orders and invoice processing. The role owns the framework, performance standards, and contracting guidelines for GPS vendors globally. It oversees sourcing, bidding, contract negotiation, vendor performance reviews, administration, and invoicing, while partnering with Enterprise Procurement on contracts that exceed designated thresholds. The manager will build and lead a team of vendor managers and specialists, supporting operational excellence, process rigor, and professional development. The role follows a hybrid work schedule and reports to the GPS Enablement Lead. The expected base salary range is $190,000–$234,000 USD. Employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and company benefits program, subject to eligibility requirements.
Requirements
- BA/BS degree in Supply Chain Management, Business Administration, Finance, or a related field, or equivalent practical experience.
- 7–10 years of experience leading vendor management, operational procurement, or supplier relations.
- Strong experience establishing supplier scorecard frameworks, holding vendors accountable to service deliverables such as SLAs and KPIs, and designing corrective action plans for persistent performance failures.
- Experience in a formal management or team leadership capacity, including mentoring team members, strategically allocating resources, and driving alignment.
Nice To Haves
- Experience managing and negotiating across a diverse portfolio of operational vendors, such as construction contractors, facilities maintenance teams, and physical security and guarding services.
- Proven experience establishing third-party vendor networks, service coverage, and local supplier agreements from scratch during new market entries or geographic expansions.
- Deep familiarity with modern enterprise procurement and spend-management systems.
- Active professional certification in purchasing, procurement, or supply chain management, such as CPSM or CSCP.
Responsibilities
- Define, establish, and own the framework, performance standards, and contracting guidelines for managing GPS third-party vendors globally.
- Oversee end-to-end sourcing, bidding, and contract negotiation for vendor transactions below designated financial thresholds.
- Oversee vendor performance, establish structured scorecards, and manage the strategic business review cadence with vendors.
- Partner with Waymo’s Procurement organization on large-scale enterprise contracts that exceed designated thresholds.
- Oversee vendor portfolio administration and transactional workflows, including purchase order creation and invoice processing.
- Build, mentor, and lead a team of vendor managers and specialists, fostering operational excellence, process rigor, and continuous professional development.
Benefits
- Eligibility to participate in Waymo’s discretionary annual bonus program.
- Equity incentive plan.
- Company benefits program, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
