Global Vendor Operations Manager
About The Position
The Global Vendor Operations Manager will join the Vendor Management team within Waymo’s Global Places and Services (GPS) organization. The team owns the end-to-end lifecycle for vendor transaction sourcing and contracting below designated financial thresholds, partners with Procurement on larger, high-value transactions, manages vendor performance and relationships, and handles operational processes such as purchase orders and invoice processing. The role follows a hybrid work schedule and reports to the GPS Enablement Lead. The manager will establish and own the global framework, performance standards, and contracting guidelines for GPS vendors. They will oversee sourcing, bidding, and contract negotiations below designated thresholds; monitor vendor performance and commercial value through scorecards and business reviews; coordinate with Enterprise Procurement on larger contracts; and oversee vendor administration and invoicing. They will also build, mentor, and lead a team of vendor managers and specialists, promoting operational excellence, process rigor, and professional development.
Requirements
- BA/BS degree in Supply Chain Management, Business Administration, Finance, or a related field, or equivalent practical experience.
- 7–10 years of experience leading vendor management, operational procurement, or supplier relations.
- Strong experience establishing supplier scorecard frameworks, holding vendors accountable to service deliverables such as SLAs and KPIs, and designing corrective action plans to resolve persistent performance failures.
- Experience in a formal management or team leadership capacity, including mentoring team members, strategically allocating resources, and driving alignment.
Nice To Haves
- Experience managing and negotiating across a diverse portfolio of operational vendors, including construction contractors, facilities maintenance teams, and physical security and guarding services.
- Proven experience establishing third-party vendor networks, service coverage, and local supplier agreements from scratch during new market entries or geographic expansions.
- Deep familiarity with modern enterprise procurement and spend-management systems.
- Active professional certification in purchasing, procurement, or supply chain management, such as CPSM or CSCP.
Responsibilities
- Define, establish, and own the framework, performance standards, and contracting guidelines governing how GPS manages third-party vendors globally.
- Oversee end-to-end sourcing, bidding, and contract negotiation for vendor transactions below designated financial thresholds.
- Oversee vendor performance to support service quality and commercial value, including establishing structured scorecards and managing the strategic business review cadence with vendors.
- Partner with Waymo’s Procurement organization on large-scale enterprise contracts exceeding designated thresholds.
- Oversee vendor portfolio administrative workflows, including transactional operations.
- Build, mentor, and lead a team of vendor managers and specialists, fostering operational excellence, process rigor, and continuous professional development.
Benefits
- Discretionary annual bonus program
- Equity incentive plan
- Company benefits program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
