Global Travel & Expense Manager

Blackhawk Network

4d•Remote

About The Position

The Global Travel & Expense Manager is responsible for the leadership, management, and continuous improvement of the company’s global T&E program. This role owns supplier partnerships, systems administration, travel operations, expense reimbursement processes, audit and compliance, and governance of the global T&E policy. The role partners closely with Finance, Accounting, and senior leadership to deliver a scalable, compliant, and cost-effective travel and expense program that meets the needs of a growing organization. The Global Travel & Expense Manager plays a critical role in driving transformation and cost optimization through system enhancements, data-driven insights, and the expansion of global travel programs, while continuously improving the employee experience.

Requirements

Bachelor’s degree in Business Administration, Accounting, Finance, or a related field (or equivalent experience)
3+ years of management in Accounting or Finance
5+ years of experience in Travel & Expense, Accounts Payable, or Finance Operations
Demonstrated ownership of T&E, corporate card programs, and/or indirect spend governance in a global environment
Deep experience with SAP Concur (administration, configuration, auditing)
Experience working with ERP systems such as Microsoft Dynamics 365 and partnering with IT on system implementations
Strong knowledge of T&E policies, compliance, and audit practices
Strong analytical and reporting skills (Excel, BI tools, dashboards)
Familiarity with AI-enabled audit tools and automation preferred
Positive, service-oriented attitude with a focus on driving process improvements to increase effectiveness, accuracy, and compliance
We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.

Responsibilities

Own the end-to-end global T&E program across all regions, ensuring scalability and consistency as the company expands
Expand and standardize the corporate card program globally
Manage vendor relationships, including travel providers, expense platforms such as SAP Concur, the TMC, and ERP integration with Microsoft Dynamics 365
Manage and develop a team of three direct reports supporting global employees
Prepare monthly T&E spend dashboards for leadership
Ensure timely and accurate expense submissions and reimbursements
Establish clear SLAs and accountability across the team
Strengthen policy adherence, reduce non-compliant spend, and resolve policy violations through appropriate escalation and education
Drive continuous improvement through automation, data-driven decision-making, and adoption of best practices in shared services
Optimize functionality within Concur, including automation, AI auditing, and workflow enhancements
Drive system improvements and integrations with D365 to streamline reporting and reduce manual effort