Global Trade Operations Specialist

TreeHouse Foods • Richmond Hill, ON

1d • CA$63,000 - CA$94,400 • Onsite

About The Position

As a Global Trade Operations Specialist, you will play a critical role in supporting Canadian import and export operations, U.S./Canada cross‑border shipments, and regulated food shipments, including USDA and CFIA meat‑load documentation related to the broth business. Based at the Richmond Hill, Ontario site, your work will directly support compliant and efficient movement of goods across borders while ensuring adherence to Canadian and U.S. trade regulations. In this role, you will collaborate closely with internal teams and external partners to manage trade documentation, resolve shipment issues, and support regulated food shipment processes. Your attention to detail, regulatory knowledge, and ability to work cross‑functionally will help ensure smooth operations and continuous improvement across global trade activities.

Requirements

• 3+ years of experience in global trade operations, customs compliance, import/export management, or logistics
• Valid driver’s license for local travel is required
• Knowledge of Canadian customs regulations, tariff classification, and trade compliance
• Familiarity with CUSMA/USMCA and regulated food shipment requirements
• Strong Excel, analytical, organizational, and problem‑solving skills
• Excellent written and verbal communication skills
• Ability to work effectively in a fast‑paced, cross‑functional environment

Nice To Haves

• Bachelor’s degree in International Business, Supply Chain Management, Logistics, or a related field preferred
• Experience with systems such as SAP, E2open, CARM, My CFIA, ACE, or broker portals preferred

Responsibilities

• Ensure all import and export activities comply with Canadian customs regulations, applicable international trade laws, other government department requirements, and internal compliance standards
• Coordinate end‑to‑end import and export operations, including shipping, customs clearance, documentation flow, and collaboration with freight forwarders, customs brokers, carriers, warehouses, and internal logistics teams
• Monitor shipment activity and proactively manage exceptions, including CFIA or FDA holds, customs exams, missing documentation, broker issues, and clearance delays, to ensure timely delivery of goods
• Provide backup support for U.S. import operations as needed
• Support USDA and CFIA regulated meat‑load shipments, including documentation, certificates, annexes, seal tracking, inspections, warehouse coordination, and transition to digital certificates within My CFIA
• Travel locally to CFIA offices as required to obtain or process veterinary certificates, meat certificates, stamps, or related export documentation
• Classify products using applicable tariff codes to ensure accurate duty calculation and customs reporting, and maintain supporting classification documentation
• Prepare, review, and maintain accurate trade documentation and records across systems such as E2open, broker portals, and shared drives
• Prepare GST reports for Revenue Canada and support CARM data requirements, broker issue resolution, and Canadian import recordkeeping
• Collaborate cross‑functionally with logistics, transportation, procurement, quality, regulatory, legal, finance, and external partners to resolve trade issues and support cross‑border planning
• Identify opportunities for process improvement and support the development and maintenance of SOPs, process maps, checklists, and training materials

Benefits

• Competitive compensation and benefits program
• Enrollment in our wellness and employee assistance programs
• Paid holidays, vacation, and other competitive paid time off opportunities
• An inclusive working environment where you can build meaningful work relationships with a diverse group of people
• Leaders who are invested in supporting your career growth
• Opportunities to be recognized for outstanding contributions to your team through our employee recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level