Global Strategic Program Manager (Vice President)

Zurich Insurance Group•Schaumburg, NY

18h•Hybrid

About The Position

Zurich Cover-More is seeking a Global Strategic Program Manager to lead a critical, multi-year global technology transformation. The program will modernize technology, improve customer and partner experiences, strengthen the business’s market position, and help define the organization’s future operating model. The role works closely with senior executives, regional leaders, strategic partners, and Zurich Group stakeholders to deliver transformation outcomes and business value across regions and functions. The position may be based in the USA or UK, and follows a hybrid approach of three days in the office and two days working from home. The successful candidate will own program delivery, governance, benefits realization, risk management, and financial performance. They will lead a global, multidisciplinary organization across business, technology, and operations; guide executive governance and investment reviews; manage strategic delivery-partner and vendor relationships; and embed new capabilities and sustainable ways of working. This is a senior leadership role requiring extensive experience delivering large-scale, enterprise-wide transformation in complex, highly regulated environments. The proposed nationwide salary range is $215,110–$399,490. The position is eligible for short-term incentives at 35% and long-term incentives at 35%.

Requirements

15+ years of experience leading large-scale, global, enterprise-wide transformation programs.
Successful delivery of complex, multi-region programs valued at more than US$25 million.
Extensive experience working with Executive Committees, Boards, and senior leadership teams.
Strong track record delivering business and technology transformation programs.
Significant experience leading across customer, operational, and technology domains.
Exceptional stakeholder management, influencing, and relationship-building skills.
Experience managing large-scale partner ecosystems, vendors, and third-party delivery models.
Strong commercial, financial, and business-case ownership experience.
Ability to lead through ambiguity and change in complex, highly regulated environments.

Nice To Haves

Experience establishing global operating models and capability-led organizations.
Background in insurance, financial services, or travel.

Responsibilities

Lead delivery of a global technology transformation, ensuring strategic outcomes, business value, and long-term objectives are achieved.
Establish and maintain a transformation vision aligned with Zurich Cover-More’s growth ambitions.
Drive a “Build Globally, Configure Locally” approach across regions, functions, and workstreams.
Challenge existing operating models and identify opportunities to improve customer, partner, and operational outcomes.
Build trusted relationships with Executive Committee members, regional leaders, and Zurich Group stakeholders.
Lead executive governance forums, steering committees, and investment reviews.
Influence senior stakeholders, resolve roadblocks, and maintain program momentum.
Own program delivery, governance, benefits realization, risk management, and financial performance.
Lead a global, multidisciplinary program organization spanning business, technology, and operations.
Keep regional execution aligned with global strategic objectives and transformation priorities.
Identify, prioritize, and realize opportunities for additional business value and future investment returns.
Drive adoption of new capabilities and embed sustainable ways of working.
Shape future-state operating models, governance structures, and service ownership frameworks.
Lead strategic relationships with delivery partners, system integrators, and major technology vendors.
Build high-performing teams and strengthen the organization’s transformation capability.

Benefits

Hybrid working arrangement: three days in the office and two days working from home.
Comprehensive onboarding and continuous professional development.
Annual and personal leave.
Volunteer leave.
Comprehensive paid parental leave scheme.
Competitive high-deductible health plan.
Employee assistance program (EAP) and access to health and well-being activities.
401(k) program with employer matching.
Short-term incentive bonus eligibility set at 35%.
Long-term incentive eligibility set at 35%.
Merit increases may be available.