Global Strategic Accounts Director

RepliGen Corporation•Remote - Massachusetts, MA

1d•$160,000 - $200,000•Onsite

About The Position

The Global Strategic Accounts Leader will report to SVP Commercial Development and will lead 3 to 4 major accounts globally. This role is empowered and accountable for building the strategy and go-to-market (GTM) plan to advance sales, partnerships, relationships, and long-term growth opportunities. This leader would also have a strong working relationship with the global Directors of Sales for EMEA and/or USA, and close collaboration with other global leaders. The ideal candidate will possess an executive presence and be adept at building strong relationships with strategic customers. You will need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The role emphasizes driving the highest level of customer service and an elevated experience, referred to as 'White Glove Service.'

Requirements

Bachelor’s degree or higher
10+ years in BioPharma/Life Sciences Sales or similar
Negotiations and/or Executive-related skills
Strong technical knowledge of BioPharma and Life Sciences industries
Skilled in complex deal creation
Financial Acumen
Excellent verbal and written communication skills; must be a listener and presenter
Experience in sales and providing solutions based on customer needs
Strong interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Prepare regular reports of progress and forecasts to internal and external stakeholders using account metrics
Excellent organizational skills
Goal-oriented, organized team player
Self-motivated and self-directed
Located near a cluster of major customer(s) HQ or decision-making site
Comfort with internal & external C Suite interactions
Appropriately presentable as an Executive
Passport & Driver’s License

Responsibilities

Develop trusted relationships and acquire a thorough understanding of customer needs and requirements.
Expand relationships with existing customers by continuously proposing solutions that meet their objectives.
Ensure the correct products and services are delivered to customers in a timely manner.
Serve as the link of communication between strategic customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Play an integral part in generating new sales opportunities that will turn into long-lasting relationships.
Have and expand your High-Level Network (HLN).