Global Strategic Accounts Director, Biotech - California Based

Thermo Fisher Scientific•Carlsbad, CA

5d•Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our team as a Biotech Global Enterprise Relationship Lead and contribute to growth for Thermo Fisher Scientific's most valuable customer partnerships. In this role, you'll develop and execute strategic account plans working closely with cross-functional teams to deliver innovative, enterprise-wide solutions. As the primary relationship manager for key Biotech accounts, you'll guide account management teams (AMT) to develop scientific and customer-centric solutions, implement governance programs, and expand business opportunities while providing an excellent customer experience. This is a highly visible role with exposure to divisional commercial leaders, our corporate leadership team and customer C-Suite executives. You'll collaborate with leaders across divisions to identify growth opportunities, address critical issues, and ensure consistent service delivery. This role provides an opportunity to work with Thermo Fisher's comprehensive portfolio of products and capabilities while helping customers advance their scientific missions. Your strategic insights and relationship-building skills will help strengthen customer partnerships and drive profitable growth across multiple service lines and sites.

Requirements

5+ years of experience in senior account management or business development within pharmaceutical, biotechnology, or life sciences industries.
Bachelor of Science required.
Strong background in science with deep understanding of Biotech industry dynamics.
Relationship-building abilities and influencing skills in matrix environments.
Experience growing revenue through strategic account planning and execution.
Strong presentation, negotiation, and communication skills.
Ability to travel 25-50% to customer sites.
Experience with governance programs and executive-level customer engagement.
Experience developing and implementing strategic growth initiatives.
Commitment to Thermo Fisher's values of Integrity, Intensity, Innovation and Involvement.
Proficiency with CRM systems, Microsoft Office, and business analytics tools.

Nice To Haves

MBA preferred

Responsibilities

Develop and execute strategic account plans working closely with cross-functional teams to deliver innovative, enterprise-wide solutions.
Serve as the primary relationship manager for key Biotech accounts.
Guide account management teams (AMT) to develop scientific and customer-centric solutions.
Implement governance programs.
Expand business opportunities while providing an excellent customer experience.
Collaborate with leaders across divisions to identify growth opportunities, address critical issues, and ensure consistent service delivery.
Strengthen customer partnerships and drive profitable growth across multiple service lines and sites.