Global Sourcing Ops & Compliance Associate

Express•New York, NY

12h•Onsite

About The Position

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. The Global Sourcing Operations & Compliance team is seeking a detail-oriented, highly organized Associate to execute core compliance workstreams, drive accountability across global suppliers, and advance corporate sustainability initiatives. This early-career role is suited to someone interested in apparel manufacturing, ethical supply chain practices, and regulatory drivers in global trade. The role is based at the New York Office. The Associate reviews social compliance audits for tier-1 apparel factories and raw material suppliers, assesses facility risk, and works with manufacturers to track corrective action plans through remediation. The role maintains supply-chain data and reporting, supports carbon-emissions and Extended Producer Responsibility reporting, and serves as a contact for global vendors on compliance standards and onboarding. The Associate also develops operational communications and training materials, coordinates across internal teams, and supports the Director of Global Sourcing Operations & Compliance with operational tasks, benchmarking, and process improvements.

Requirements

Bachelor’s degree in Retail Merchandising, Apparel & Textile Management, Supply Chain Management, Environmental Studies, Business Administration, or a related discipline.
0–3 years of experience in retail sourcing, apparel production, compliance auditing, or supply-chain sustainability.
High attention to detail and ability to manage multiple moving deadlines in a fast-paced retail calendar.
Proficiency in Microsoft Excel and comfort working with complex datasets.
Strong interest in global apparel manufacturing, retail supply-chain dynamics, fair labor standards, and sustainable fashion solutions.
Excellent written and verbal communication skills.
Comfort collaborating with global partners across cultures and time zones.
Ability to manage multiple project workflows and complex communication threads.
Proactive approach to identifying issues and presenting solutions.
Comfort asking questions, handling research requests, and staying current on industry news.
Currently authorized to work full-time in the United States; PHOENIX does not sponsor work visas for this position.

Nice To Haves

Internship experience in retail or corporate responsibility.

Responsibilities

Review third-party social compliance audit reports, including SMETA, WRAP, and SLCP, for tier-1 apparel factories and raw material suppliers.
Evaluate facility risk, identify non-compliances, and work with apparel manufacturers to track corrective action plans through timely remediation.
Maintain centralized supply-chain databases covering factory lists, audit scores, vendor performance scorecards, and mill compliance records.
Analyze sourcing and compliance metrics and prepare dashboards and weekly status reports for sourcing leadership.
Support data collection and reporting for carbon-emissions regulations, including California climate disclosures (SB 253/261) and Extended Producer Responsibility mandates such as CA SB 707.
Serve as a point of contact for global vendors and manufacturing partners regarding compliance standards, onboarding requirements, and brand code-of-conduct adherence.
Build working relationships with factory managers, agents, and local sourcing teams to support transparent communication.
Draft operational advisories, vendor manuals, and training materials related to ethical sourcing standards and product compliance updates.
Facilitate communication among Sourcing, Production, Quality Assurance, and Legal teams to keep production timelines on schedule.
Support the Director of Global Sourcing Operations & Compliance with ad-hoc operational tasks, industry benchmarking, and process optimizations.