Global Sourcing Ops & Compliance Associate

Express • New York, NY

9h • $70,200 - $99,700 • Onsite

About The Position

PHOENIX Retail, LLC, the retail platform operating Express and Bonobos, is seeking a detail-oriented, highly organized Associate for its Global Sourcing Operations & Compliance team. This early-career role helps execute core compliance workstreams, drive accountability across global suppliers, and advance corporate sustainability initiatives. It is suited to someone interested in apparel manufacturing, ethical supply chains, and global trade regulations.

The Associate reviews third-party social compliance audits for tier-1 apparel factories and raw material suppliers, evaluates facility risk, identifies non-compliances, and works with manufacturers to track corrective action plans through remediation. The role also maintains supply chain databases and analyzes sourcing and compliance metrics to prepare dashboards and weekly status reports. It supports data collection and reporting for carbon-emissions regulations and Extended Producer Responsibility mandates.

The Associate serves as a contact for vendors and manufacturing partners on compliance standards, onboarding, and brand code-of-conduct requirements. The role prepares operational advisories, vendor manuals, and training materials; coordinates across Sourcing, Production, Quality Assurance, and Legal; and supports the Director of Global Sourcing Operations & Compliance with ad-hoc tasks, benchmarking, and process improvements. The position is based at the New York Office.

Requirements

• Bachelor’s degree in Retail Merchandising, Apparel & Textile Management, Supply Chain Management, Environmental Studies, Business Administration, or a related discipline.
• 0–3 years of experience in retail sourcing, apparel production, compliance auditing, or supply chain sustainability.
• High attention to detail and ability to manage multiple moving deadlines in a fast-paced retail calendar.
• Proficiency in Microsoft Excel and comfort working with complex datasets.
• Strong interest in global apparel manufacturing, retail supply chain dynamics, fair labor standards, and sustainable fashion solutions.
• Excellent written and verbal communication skills.
• Comfort collaborating with global partners across cultures and time zones.
• Highly organized, with the ability to manage multiple project workflows and complex communication threads.
• Proactive self-starter who identifies issues and presents solutions.
• Curiosity and comfort asking questions, handling research requests, and staying current on industry news.
• Must be currently authorized to work full-time in the United States; the company does not sponsor work visas for this position.

Nice To Haves

• Internship experience in retail or corporate responsibility.

Responsibilities

• Review third-party social compliance audit reports, including SMETA, WRAP, and SLCP, for tier-1 apparel factories and raw material suppliers.
• Evaluate facility risk, identify non-compliances, and work with apparel manufacturers to track corrective action plans through timely remediation.
• Maintain centralized supply chain databases, including factory lists, audit scores, vendor performance scorecards, and mill compliance records.
• Analyze sourcing and compliance metrics and prepare dashboards and weekly status reports for sourcing leadership.
• Support data collection and reporting for carbon emissions regulations, including California climate disclosures (SB 253/261), and Extended Producer Responsibility mandates such as CA SB 707.
• Serve as a point of contact for global vendors and manufacturing partners regarding compliance standards, onboarding requirements, and brand code-of-conduct adherence.
• Build working relationships with factory managers, agents, and local sourcing teams to support transparent communication.
• Draft operational advisories, vendor manuals, and training materials about ethical sourcing standards and product compliance updates.
• Facilitate communication across Sourcing, Production, Quality Assurance, and Legal teams to keep production timelines on schedule.
• Support the Director of Global Sourcing Operations & Compliance with ad-hoc operational tasks, industry benchmarking, and process optimization.

Benefits

• Medical, pharmacy, dental, and vision coverage for full-time associates.
• 401(k) and Roth 401(k) with Company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new moms and dads.
• Part-time associates may be eligible for paid sick leave and public health emergency leave.
• Part-time associates may participate in the 401(k) and Roth 401(k) with Company match.
• Part-time associates may choose voluntary benefits through YouDecide.
• Part-time associates may participate in the Learn & Earn incentive program.
• Part-time associates may obtain individual insurance coverage through LIG Solutions, including major medical, dental, vision, supplemental insurance, and life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level