Global Social Media Associate - UGG

Deckers•Los Angeles, CA

7d•Hybrid

About The Position

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us. As the Global Social Media Associate, you’ll be a key player in shaping UGG’s social presence. You’ll manage community engagement across global channels, post content, and maximize opportunities to turn followers into advocates. You’ll identify trends for the social and global brand teams, keeping UGG at the forefront of culture and conversation. Supporting the Social Media Manager, you’ll contribute to content development, reporting, sample management, and asset organization. We celebrate diversity--of your background, your experiences and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Requirements

Bachelor’s degree in a related field and/or relevant internship experience
1-3 years of experience or internship experience within social media at a brand, editorial outlet, or agency
Knowledge of the social media landscape and intricacies of each platform
Eager to learn and grow within the social media industry, always seeking ways to maximize brand-community connection
Excellent time management, organizational, planning, and project management skills
Strong verbal, written, and presentation skills
Ability to develop positive and productive relationships with internal and external stakeholders
Proven relationship skills with influencers and cross-functional teams
Problem-solver, able to work independently in a fast-paced, multi-tasking environment
Strong computer skills, including MS Office (Outlook, Word, Excel, PowerPoint)
Ability to travel and work nights and weekends as necessary

Responsibilities

Responsible for posting on UGG owned social media accounts (Instagram, Facebook, TikTok, Twitter, Pinterest, YouTube, and emerging platforms), including mornings, nights, and weekends as needed
Accurately add tags, links, and creative elements to posts, ensuring optimal timing and performance
Partner with the Social Media Manager for excellence in execution
Manage community engagement across UGG accounts, fostering brand love and positive sentiment
Act as the connection point between the brand and the social community, interacting with talent, influencers, editorial outlets, consumers, and fans
Participate in UGG-related conversations, answer customer inquiries, and identify trends in fan feedback and competitive strategy
Contribute to social media reports, pulling data and adding insights
Escalate opportunities for larger brand action
Support social media content capture, editing, briefing, and management
Organize and deliver content, contribute ideas to the content calendar
Manage sample ordering and distribution, planning for usage and sending out pieces to further brand sentiment and mentions
Handle department invoices and new vendor setups, liaising with talent and agents for timely processing
Stay abreast of industry trends and best practices, sharing insights with the creative team and management, and attending relevant conferences