Global Serialization (Supply Chain) Co-op

Eisai • Cary, NC

16h • Hybrid

About The Position

Eisai is seeking an intern for a six-month assignment on its Global Serialization team. Working under the guidance of business, technical, and project leads, the Co-op will contribute to SOP maintenance, master data activities, issue coordination, and collaboration with supply chain partners. The position provides exposure to global serialization operations, market compliance requirements, business continuity planning, and process improvement initiatives that support a reliable and compliant serialized supply chain.

The role supports day-to-day operations that help maintain compliant product traceability across the global pharmaceutical supply chain. It also assists with documentation, master data maintenance, testing preparation, issue intake and follow-up, partner onboarding and readiness, and cross-functional collaboration. The position is hybrid, with onsite presence required Tuesday through Thursday.

Requirements

• Must be at least 18 years old before the scheduled start date.
• Must currently be enrolled in a bachelor’s degree program in Supply Chain Management, Operations, Business, Industrial Engineering, Logistics, or a related field.
• Strong interest in pharmaceutical supply chain operations, serialization, product traceability, or regulatory compliance.
• Proficiency with Microsoft O365 applications, including Excel, Word, PowerPoint, Teams, OneNote, Outlook, and CoPilot.
• Ability to quickly learn business processes, enterprise systems, and compliance concepts.
• Ability to use digital tools and emerging technologies, including AI, thoughtfully to improve efficiency, accuracy, and workflow effectiveness under guidance.
• Awareness of responsible data use, confidentiality, and appropriate practices when working in enterprise systems and regulated business processes.
• Strong attention to detail and commitment to data accuracy, documentation quality, and operational compliance.
• Structured, logical problem-solving skills for data review, process coordination, and issue follow-up.
• Curiosity, willingness to learn, and ability to take direction and feedback constructively.
• Effective written and verbal communication skills.
• Ability to manage multiple tasks and prioritize appropriately under supervision.
• Professional demeanor and ability to collaborate with global, cross-functional teams.
• Interest in business operations, supply chain processes, and continuous improvement in a regulated environment.
• Comfort participating in virtual meetings and working in a hybrid environment.

Responsibilities

• Support Global Serialization team members in day-to-day operations that help maintain compliant product traceability across the global pharmaceutical supply chain.
• Assist with updates to SOPs, work instructions, and training materials related to serialization business processes and operational controls.
• Support master data maintenance across serialization, government, and third-party partner connections under guidance.
• Help prepare business test scenarios and sample data for process validation, partner onboarding, and operational readiness activities.
• Participate in basic issue intake, triage, and follow-up, routing items to senior team members and partner functions as appropriate.
• Support process improvement, documentation harmonization, and operational efficiency initiatives across the Global Serialization organization.
• Observe and support onboarding, integration, and readiness activities for supply chain partners, markets, and serialized product flows.
• Participate in global team meetings and cross-functional collaboration to build understanding of serialization operations, compliance requirements, and supply chain business processes.

What This Job Offers

• Career Level: Intern