Global Programs Lead, AWS InCommunities

Amazon • Herndon, VA

8d • $188,100 - $254,500 • Onsite

About The Position

We are seeking an experienced leader to lead program development and strategic initiatives for AWS InCommunities. This role will be responsible for building & scaling community programs working backwards from community needs, establishing metrics frameworks, developing governance structures, and driving cross-functional strategic initiatives that scale impact across our community engagement efforts. The ideal candidate will combine strategic thinking with operational excellence to build programs that deliver measurable community outcomes.

Requirements

• 15+ years of professional or military experience

Nice To Haves

• Experience engaging and presenting to senior executives (CXO level).
• Experience working with emerging technologies

Responsibilities

• Lead end-to-end program development across all four InCommunities pillars, from ideation through implementation and scaling
• Develop and execute multi-year strategic roadmaps that align with AWS and Amazon's broader community impact goals
• Identify opportunities for innovation and new program models that increase community impact
• Partner with cross-functional teams including social impact teams at Amazon, Public Policy, Public Relations, and Sustainability, ensure program alignment
• Design and implement comprehensive metrics frameworks to measure program effectiveness, community impact, and ROI
• Establish data collection methodologies and reporting cadences for all program activities
• Create dashboards and reporting mechanisms for leadership visibility into program performance
• Drive data-informed decision making and continuous improvement across all programs
• Develop and implement governance frameworks that ensure program quality, compliance, and risk management
• Create standardized processes for program intake, evaluation, approval, and lifecycle management
• Establish clear roles, responsibilities, and decision-making frameworks across the organization
• Build scalable operational processes that support program growth while maintaining quality standards
• Partner with social impact teams across Amazon (including Amazon in the Community, AWS Disaster Response, AWS Educate, AWS Academy and other corporate social responsibility teams) to develop a unified approach to community engagement
• Lead the development and implementation of coordinated community engagement strategies in priority data center locations
• Establish mechanisms for knowledge sharing, resource alignment, and collaborative program delivery across Amazon's social impact portfolio
• Drive consistency in community engagement practices while respecting the unique needs of communities in various geographies
• Build relationships with regional and local stakeholders to ensure Amazon presents a cohesive community presence
• Lead high-visibility strategic initiatives that require cross-organizational collaboration
• Manage complex stakeholder relationships across AWS, and external partners
• Develop strategy documents and SROI mechanisms to assess program outcomes
• Identify and mitigate risks to program success and organizational objectives
• Build and mentor a high-performing team of program managers and analysts

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed