Global Account Manager II (Director leveled role)

BCD

9d•$90,000 - $122,000•Remote

About The Position

We are looking for a Global Program Manager II responsible for managing all aspects of a global travel program. This includes client retention, contract negotiation, implementation, and business consolidation. You will manage sales of products and services, financials (budgets, billing, payment, and profitability), business planning, and reviews. If this sounds like you, you could be the new Global Program Manager of a great team.

Requirements

Corporate/Business travel industry experience in client account management
Experience implementing & managing large market/ global corporate travel clients
Thorough knowledge of business travel management, specifically adept in procurement
Thorough knowledge of travel industry technology
Ability to travel domestically & internationally

Responsibilities

Be responsible for the coordination of all central communication across regions both BCD Travel and client's global initiatives or interests
Formulate and manage multi-national business plan with client with the goal of increasing revenues, decreasing cost, better utilizing assets and reducing risk of client attrition
Create and manage business improvement plans, as required
Oversee the implementation of new business, working closely with global implementation team to ensure customer expectations are met
Negotiate client contract terms and manage to all contractual terms
Identify opportunities to use global technology tools and new processes
Communicate customer operations requirements to all owned, partner and affiliate servicing locations
Indirectly manage three regional program managers, one operations manager, and an analyst