Global Account Manager II
About The Position
We are looking for a Global Account Manager II responsible for managing all aspects of a global travel program. This includes client retention, contract negotiation, implementation, and business consolidation. You will manage sales of products and services, financials (budgets, billing, payment, and profitability), business planning, and reviews. If this sounds like you, you could be the new Global Account Manager of a great team. BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.
Requirements
- Corporate/Business travel industry experience in client account management.
- Experience implementing & managing large market/ global corporate travel clients.
- Thorough knowledge of business travel management.
- Thorough knowledge of travel industry technology.
- Ability to travel domestically & internationally
Responsibilities
- Be responsible for the coordination of all central communication across regions both BCD Travel and client's global initiatives or interests
- Formulate and manage multi-national business plan with client with the goal of increasing revenues, decreasing cost, better utilizing assets and reducing risk of client attrition
- Create and manage business improvement plans, as required
- Oversee the implementation of new business, working closely with global implementation team to ensure customer expectations are met
- Negotiate client contract terms and manage to all contractual terms
- Identify opportunities to use global technology tools and new processes
- Communicate customer operations requirements to all owned, partner and affiliate servicing locations
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
