Global Product Support Engineer

Applied Materials•Santa Clara, CA

6d•$100,000 - $136,500•Onsite

About The Position

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

Requirements

Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Understands key business drivers; uses this understanding to accomplish own work
No supervisory responsibilities but provides informal guidance to new team members
Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Impacts quality of own work and the work of others on the team; works within guidelines and policies
Explains complex information to others in straightforward situations

Responsibilities

Develop new procedures and Best Known Methods (BKMs) to service new products
Participate in or own first chamber Build & Test in Apps lab
Solve issues, or work with Engineering to address issues identified
Work with Manufacturing to develop procedures and participate (if required) on New Product final test
Drive resolution of key issues with Engineering.
Own beta site test plans and reporting
Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
Participate in or own CAPA process
Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations