Global Product Manager

Ocean Holidays

1d•Hybrid

About The Position

As Global Product Manager, you will take end-to-end ownership of Ocean Holidays’ worldwide product portfolio — from product strategy and sourcing through to commercial performance, quality and merchandising. You will play a key role in shaping and growing our worldwide product offering, ensuring we have the right products, at the right price and through the right supply channels to meet customer demand and support the continued growth of our brands. This is an opportunity to combine strategic product thinking with hands-on sourcing, supplier management and commercial ownership — identifying new opportunities, strengthening existing partnerships and ensuring our portfolio remains competitive, relevant and commercially successful. The role will also involve some domestic and international travel, including supplier meetings, trade events and contracting trips.

Requirements

Strong experience in travel contracting, purchasing, destination management or strategic sourcing.
Proven commercial and negotiation skills — including rates, terms, margin, supplier agreements and portfolio optimisation.
A strong understanding of product strategy, pricing, merchandising and commercial performance, with the ability to turn data and market insight into action.
Excellent supplier relationship and stakeholder management skills, with a strong focus on product quality and customer experience.
An analytical and proactive approach, with the commercial curiosity to identify new opportunities, improve performance and deliver measurable results.
The willingness and ability to travel regularly internationally for contracting, supplier meetings and trade events.

Responsibilities

Own the strategy and development of the worldwide product portfolio ex USA across Ocean Holidays brands.
Shape the breadth, quality and mix of our product portfolio to meet customer demand and wider business strategy.
Use sales data, customer insight, market trends and competitor activity to identify product gaps, emerging opportunities and areas for growth.
Source and select hotels, villas and ground product across key worldwide destinations.
Identify new suppliers, products and partnerships that improve availability, competitiveness, margin and product differentiation.
Determine the best supply route across direct contracts, DMCs, bedbanks, APIs and other partners.
Negotiate competitive rates, allocations, dynamic agreements, overrides, exclusive offers, value-adds and favourable commercial terms.
Ensure contracts and commercial terms are accurate, compliant and effectively implemented.
Represent Ocean Holidays at supplier meetings, trade events, conferences and contracting trips.
Build strong supplier relationships and conduct regular supplier performance reviews and negotiations.
Work collaboratively with suppliers to improve commercial performance, product quality and the overall customer experience.
Monitor product and supplier performance against revenue, margin, growth and conversion targets
Identify areas of underperformance and take appropriate action to improve results across products and destinations
Work closely with Sales, Marketing and Revenue teams to develop compelling offers, campaigns and product launches.
Monitor product quality, operational performance, customer feedback and NPS.
Work with suppliers and internal teams to resolve recurring issues and improve the customer experience.
Ensure products continue to meet Ocean Holidays brand and quality standards.
Regularly review the portfolio and introduce new product where opportunities exist.
Optimise, reposition or remove underperforming product.
Ensure the portfolio remains competitive, relevant and commercially effective.
Own the merchandising and presentation of products across the Ocean Holidays Trade Portal and applicable platforms.
Ensure product content, imagery, offers, value-adds and key selling points are accurate and compelling.
Prioritise and showcase products and offers that support commercial objectives and customer demand.

Benefits

Discounted personal travel and a dedicated staff travel agent that will organise your holiday.
Private Health Care after probation passed -WPA
Discounted gym membership at Nuffield Fitness & Wellbeing Gyms and Fitness First, Spabreaks.com and Yourgolftravel etc.
Profit Related Pay (Eligibility Criteria)
Flexible/remote/hybrid working to promote our culture of supporting work/life balance.
An Employee Assistance Programme which provides confidential information, advice, and support 24 hours a day. This includes advice on health, relationships, money, career, retirement, and many other areas of support.
Access to free professional financial advice
Enhanced family-friendly policies
Long service awards
Honest, transparent via regular virtual and in-person Town Halls
Life Insurance
Additional holiday days based on length of service
Christmas saving scheme.
Day off on your birthday
2 x ‘Do the Right Thing’ days (dedicated charity days)
Reward Gateway Employee discount platform that gives easy access to savings at hundreds of retailers
Cycle to work scheme.
Smart Tech after probation