Global Payments Spec II Wire M-F 9:45am-6:45pm

Fifth Third Bank • Cincinnati, OH

1d • Onsite

About The Position

Under general supervision, the Global Payments Spec II Wire performs critical monitoring, processing, and support functions for high-risk payment applications. The role processes incoming and outgoing high-dollar, time-sensitive wire transfers through the Fedwire and CHIPS networks, including domestic and international payments. It supports commercial clients and internal teams, conducts payment-related research and risk reviews, and handles work in accordance with applicable federal regulations, bank policies, and department procedures.

The position is accountable for identifying, assessing, managing, monitoring, and reporting risks while following the Bank’s policies and procedures and supporting positive experiences for customers and colleagues. It also contributes to operational improvements, with emphasis on automation and efficiency. The position has no supervisory responsibilities.

Requirements

• High school diploma or equivalent.
• Two years of prior banking experience; Global Payments experience is preferred.
• Annual background and credit check required for this high-risk area.
• PC skills, including familiarity with Windows, Microsoft Word, and Excel.
• Excellent organizational skills.
• Ability to function in a fast-paced environment.
• Very good mathematical skills.
• Ability to handle highly sensitive customer issues.
• Ability to multitask.
• Commitment to teamwork.
• Proficiency with 10-key.
• Ability to research, recognize, and solve problems.
• Ability to handle fluctuating volumes.
• Strong written and verbal communication skills.

Nice To Haves

• Prior banking experience in Global Payments.

Responsibilities

• Process international and domestic inbound and outbound wire payments through internal payment origination networks.
• Monitor inbound and outbound payment activity for fraud and anti-money-laundering concerns, follow applicable regulations and procedures, and escalate issues to Bank Compliance or management as needed.
• Route international USD wire payments to third-party international clearing banks according to client instructions.
• Provide email support and service to commercial clients processing high-value wire transactions.
• Analyze and execute defined payment-related credit-risk exceptions using internal applications and factors such as account balance, established credit limits, bank exposure, and historical activity.
• Execute government-mandated payment remittances in accordance with federal regulations.
• Ensure compliance with the line-of-business compliance program and applicable state and federal laws, rules, and regulations.
• Develop and maintain partnerships with internal sales and support teams and other internal customers.
• Initiate payment-related research requests through the centralized problem-resolution tracking system.
• Handle routine inquiries and confirmations for internal sales support and external direct support.
• Use servicing systems to research and process payments.
• Perform outbound funds-transfer verification for fraud risk and customer-specific instructions.
• Process daily work according to department procedures and bank policies.
• Review operational procedures and methods and recommend improvements, emphasizing automation and efficiency.
• Escalate large-dollar or high-value customer-specific system and servicing issues as appropriate.
• Work efficiently with a low margin of error and collaborate effectively with the team to achieve shared goals.
• Perform other duties as assigned.

Benefits

• Comprehensive benefits programs designed to support employees and their families’ physical, financial, emotional, and social well-being.
• Differentiated compensation offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED