Global Patient Access Operations Lead

Takeda

3d • CHF 148,600 - CHF 204,270 • Hybrid

About The Position

This role is responsible for leading the operational delivery of Pre-Approval Access programs, ensuring effective execution from planning through close-out. The position involves translating strategy into structured operational plans, processes, and tools, enabling consistent execution across geographies. It also leverages technology, data, and analytics to enhance program execution, tracking, and performance visibility, supporting data-driven decision-making. The role utilizes systems, data, and reporting insights to support execution, monitoring, and continuous improvement.

Requirements

• PhD, PharmD with ~3+years; MS with ~6+ years; BS with ~8+ years experience or related experience in clinical research or expanded access in the pharmaceutical industry or CRO
• Experience operationalizing and coordinating Expanded Access/Compassionate use programs and initiatives

Nice To Haves

• Advanced degree in a Health science field preferred (e.g. Nursing, Pharmacy, Public Health).

Responsibilities

• Lead end-to-end operational execution of Pre-Approval Access programs, from program setup through launch, delivery, and close-out, ensuring timely and compliant execution
• Develop and manage detailed operational plans, workflows, and documentation, including end-to-end process flows from triage through drug delivery
• Drive standardized execution of GPA programs, ensuring consistent application of processes, tools, and templates across regions and program types
• Oversee program operations within digital platforms (e.g., One Patient Access) to manage workflows, track milestones, and ensure execution visibility
• Ensure accurate data capture, tracking, and reporting across programs, supporting operational monitoring and regulatory deliverables (e.g., PSUR, PSMF)
• Partner with systems and analytics teams to maintain and enhance operational tools, dashboards, and reporting processes supporting execution efficiency
• Coordinate cross-functional execution across Medical, Clinical, Regulatory, Supply, and external partners to ensure seamless and timely program delivery
• Manage program budgets, forecasting, and supply coordination, in partnership with Finance and Supply Chain, to support delivery requirements
• Ensure compliance with regulatory requirements, internal policies, and SOPs, maintaining audit and inspection readiness across all program activities
• Support continuous improvement of operational processes, identifying execution gaps and implementing enhancements to improve efficiency, quality, and scalability

Benefits

• Exciting career paths
• Promote innovation
• Strive for top performance
• Inclusive, collaborative, and international work environment
• Better Health and a Brighter Future for people worldwide through leading innovation in medicine

What This Job Offers

• Job Type: Full-time
• Career Level: Senior